A Small Orange is a web hosting provider for small businesses. We compiled A Small Orange reviews from around the web to determine what customers think about the company and compared the most common pricing options for small business owners.
For an in-depth comparison of three top hosting sites for small businesses, read our web hosting buyer’s guide.
Overall experience: Fair
Ease of use: Fair
Customer service: Good
Summary of A Small Orange Customer Reviews
We scoured available reviews online and found that A Small Orange has mixed ratings. Here’s what we found:
What A Small Orange does well:
Users who recommend A Small Orange said that the web hosting site’s servers are fast and reliable. A lot of users also cited great customer service during the time that they encountered glitches or trouble with their website.
What A Small Orange does not do well:
Users who left negative reviews mentioned that they encountered a lot of downtime with their sites. Some users also mentioned that it used to be a reliable web hosting service until it got acquired by the Endurance International Group (EIG) and the quality of service has deteriorated since.
Most Helpful Positive Review
These guys are amazing. I moved to them as I needed a faster server and I wasn’t disappointed. My website runs like clockwork and to top it all their customer service is excellent. I put a piece of code in the wrong place recently and my whole website disappeared. I contacted them immediately and they had it back up and running in 24hrs. They are patient (I’m a complete layperson) and explain things or provide links to helpful ‘how to’ resources. I can’t recommend them highly enough.
Most Helpful Negative Review
We moved to A Small Orange from our previous host after doing extensive research. Even though ASO was a bit more expensive than some other hosts, we went with them as they had great reviews and promise a “Homegrown Website Hosting” service with great support, but they turned out to be a complete mess.
We’ve had numerous issues with them. Here are just a couple of them:
- When we reported spam that we were getting from a 3rd party, they locked our account, without investigating who the abuser and who the victim was.
- The downtime is extremely frequent, and happens weekly.
- They will often block outgoing emails via SMTP, using MailChannels
- They deleted a bunch of files on our hosting, without letting us know. This was apparently due to a false positive by their updated malware scanner. They did not contact us to let us know that they had updated the scanner, or that any files were deleted. When this was reported to them, they took two weeks to get back to us, despite numerous emails.
Other A Small Orange Reviews From Users Around the Web
Here are a few other resources for finding helpful A Small Orange reviews from customers. We rated the review sites on a scale from poor to excellent based on how trustworthy and useful the reviews seemed.
|*Average rating as of date article was written: June 22, 2017|
A Small Orange Pricing
A Small Orange has four shared hosting subscription options ranging from $5.92 to $25 and can be purchased on a per-month basis or with a 1, 2, or 3-year subscription. The main differences between the four pricing options are the storage and bandwidth allocation for the website.
The Tiny option, which only includes the bare minimum, doesn’t have a free domain name and can only host 1 website, unlike the three more expensive plans which include a free domain name and unlimited websites to host.
All four plans include 24/7 email and live chat support.
*not available on a monthly billing contract
|Pricing for 12, 24 and 36-month contracts|
|Number of Websites|
Best Pricing For Small Businesses
While the Tiny option provides the least expensive rates amongst all four plans, we recommend small businesses to get at least the Small plan as it provides the fundamental features of a professional website such as a domain name and sufficient storage and bandwidth.
Since the main differences between the three higher priced plans are the storage and bandwidth allocation, we recommend businesses to opt for the Medium or Large plans based on their company’s website needs.