Behalf offers short term loans with flexible options to small businesses. As their name suggests, Behalf pays vendors on behalf of small businesses for purchases made or services rendered.
We compiled reviews from our own website plus user reviews from around the web to determine what Behalf customers think about the company. We also listed the fees associated with taking out a loan.
Behalf Customer Reviews
Customer Service: Bad
Summary of User Reviews
We scoured hundreds of reviews and found that Behalf has generally positive ratings. Here’s what we found:
What Behalf does well:
Customers were very happy with Behalf’s quick and easy loan application process. The service is lenient when it comes to requirements, so small businesses who get rejected by other financial institutions see Behalf as a saving grace.
What Behalf does not do well:
According to some users, Behalf tends to make questionable business decisions every now and then, like deny a credit increase to loyal users of the service, or close accounts because of misunderstandings and conflict.
Most Helpful Positive User Review
“I have an IT company in Minnesota, and have been using Behalf for over a year since I discovered them on a vendor’s website. These guys were a godsend for us – my company was too new to get a loan or credit from a bank, and there were some other financing services that we signed up for, and immediately canceled when they revealed the interest rate. Behalf charges a lower rate than any other company we found, and they are straight up about their fees. They are flexible with how and when you repay them, and they have good customer service and communication. All transactions between Behalf and our vendors were pretty quick – same day or same hour in most cases. I can’t believe the 3 star rating I see here for them. They get 5 stars from us!”
— Andrew Nickel
Most Helpful Negative User Review
“Terrible experience with them. Besides the fact that it’s technically usury (33% a month??), they won’t pay out all your vendors, particularly if you deal with consultants or non-widget making professionals. They don’t verify credit union accounts, the amount offered me was extremely low, and after dinging my credit in order to get their credit, they eventually withdrew their credit already awarded to me!”
Other Behalf User Reviews From Around the Web
Here are a few other resources for finding helpful Behalf customer reviews. We rated the review sites on a scale from poor to excellent based on how trustworthy and useful the reviews seemed.
*Average rating as of date article was written: Jan. 23, 2017
How We Determined Quality of User Review Websites
- TrustPilot has a lot of reviews on their website and it is strict with review fabrication. Users can report when they see what they believe to be fabricated reviews so that TrustPilot can investigate it.
- BBB is a consumer protection organization that ranks businesses based on quality of service given and trustworthiness. In BBB’s database, you can see reviews on the product as well as complaints filed by previous users of the service.
- Merchant Maverick assigns one of its own staff or contributor to review the service. The resulting review is in-depth and very informative. Although this only one person’s viewpoint on things, users of the website are free to comment and join in the conversation.
Behalf Fees & Other Details
|Payment Fee||1%-3% of loan amount for every 30 days you borrow|
|Annual Percentage Rate||30%-35% (depending on loan amount)|
|Repayment Terms||1 month to 6 months|
|Borrowing Amount||$300 to $50,000|
Behalf allows small businesses to borrow anywhere from $300 to $50,000 to pay for goods or services. Once the loan is approved, instead of sending it to the borrower, Behalf sends it to the vendor that the small business needs to pay.
The amount will then be debited from the business’ credit card in specific increments over a number of days, depending on what is agreed upon by Behalf and the borrower.
Best Loan Options for Small Businesses
If you are a new small business, you may want to start with a relatively small loan amount. Although Behalf’s requirements are less strict, it still evaluates your creditworthiness, so they will give you what they think is commensurate to your financial capacity. Smaller, newer businesses which see a regular daily business income are advised to pay weekly to lessen the impact of payments on their business.
Businesses with an irregular influx of income like carpet cleaners, home renovation specialist and other service providers may do better on a monthly payment scheme due to the irregularity of their workloads.