Bluehost is one of the largest web hosting companies for small businesses globally. We compiled Bluehost reviews from our website and around the web to determine what customers think about the company. We also compared the most common pricing options for small business owners.
For an in-depth comparison of three top hosting sites for small businesses, read our web hosting buyer’s guide.
Bluehost Customer Reviews
Summary of Bluehost Customer Reviews
We scoured hundreds of reviews and found that Bluehost has generally positive ratings. Here’s what we found:
What Bluehost does well:
Users who recommend Bluehost said that they liked the service’s affordability and ease of use which are both helpful features for small businesses that have just put up their own site.
What Bluehost does not do well:
Users who left negative reviews mentioned that websites hosted by Bluehost are usually slow and customer support is not that great.
Most Helpful Positive Review
“I just switched my website from wordpress.com to .org by hosting it on Bluehost and I couldn’t be happier! I am a blogger learning the ropes (on my own) of self-hosting, css, etc. and I was really nervous to make the switch on my own. I wasn’t sure if I was knowledgeable enough to do everything I needed.
After watching Bluehost’s tutorial videos, watching a few YouTube clips and then taking the plunge, everything I needed to do was taken care of within a day. Bluehost and WordPress got everything I needed switched over and approved so quickly and it took all the strain and stress off me.
Now, I’m able to use plugins and have an email to my site. I can also use an abundance of tools straight from Bluehost’s dashboard and it’s great. I would highly recommend!”
Most Helpful Negative Review
“I’ve been a longtime customer of Bluehost – about 8 years. Website runs slow. Just experienced over a day’s outage that required a restore of my entire site. The server was down but when it came up my website was gone. This 30 minute maintenance they said would occur at night turned into a nightmare for me. The cost has also increased. I have one website. Looking for another host.”
Bluehost Reviews From Users Around the Web
Here are a few other resources for finding helpful Bluehost reviews from customers. We rated the review sites on a scale from poor to excellent based on how trustworthy and useful the reviews seemed.
|*Average rating as of date article was written: June 19, 2017|
Bluehost has four shared hosting subscription options ranging from $2.95 to $13.95 per month on the initial contract. Subscriptions range from $7.99 to $25.99 per month after the initial contract expires. The minimum web hosting subscription is 12 months.
|Pricing for a 12-month contract||$4.95 per month||$8.45 per month||$9.95 per month||$18.95 per month|
|Pricing for a 24-month contract||$3.95 per month||$6.95 per month||$8.95 per month||$15.95 per month|
|Pricing for a 24-month contract||$2.95 per month||$5.45 per month||$7.95 per month||$13.95 per month|
|New prices upon contract renewal||Renewal starts at $7.99 per month||Renewal starts at $12.95 per month||Renewal starts at $16.99 per month||Renewal starts at $25.99 per month|
|Number of websites||1||Unlimited||Unlimited||Unlimited|
|Website space||50 GB||Unmetered||Unmetered||Unmetered|
All plans come with one free domain registration for a year. The Basic package includes a limited number of features while the three more higher-priced plans provide unlimited allocation in terms of number of sites, website space and bandwidth.
The more advanced packages, which are the Prime and Pro plans, both come with Site Backup Pro. The main difference that sets the Pro plan apart from the rest is its high speed site performance as well as the provision of a free dedicated IP.
Best Pricing For Small Businesses
For small businesses with only one site to host, don’t usually accommodate heavy site traffic and don’t need a lot of storage space. The Basic plan is a good option as it includes the fundamental functions of a website.
However, for businesses that have more than one website and need more storage space, the Plus and Prime packages are more ideal options. The only deciding factor between the two is the user’s preference for the Site Backup Pro, which is offered in the Prime package.
For businesses that expect high traffic or plan to use heavy graphics and interactivity on their website, the Pro plan is the ideal option as it promises high website performance and a dedicated IP. However, businesses that expect very heavy traffic (more than 500 visitors per day) may need to opt for Bluehost’s dedicated hosting service instead.