Breadcrumb POS is a fully functional point of sale (POS) system that runs exclusively on an iPad, and is geared toward the foodservice industry. It allows you to take table orders, manage menu inventory, and accept credit card payments. In this article, you’ll find a breakdown of Breadcrumb POS Reviews.
We compiled reviews from our own website plus looked at user reviews from around the web to determine what Breadcrumb POS customers think about the company. We also compared the most popular pricing options for small business owners.
Breadcrumb POS Customer Reviews
Summary of Breadcrumb POS Reviews
We scoured hundreds of reviews and found that Breadcrumb POS has generally mixed ratings. Here’s what we found:
What Breadcrumb POS does well:
Most positive reviewers liked the that they were able to process orders offline which came in handy when the internet went down. Users also liked how easy Breadcrumb POS was to use.
What Breadcrumb POS does not do well:
People who gave a negative review commented on how glitchy it can be and how service signal is always intermittent, causing the system to go offline too often.
Most Helpful Positive User Review
“The offline mode is a key feature. We’re in an area of the country that doesn’t have the best ISP coverage. This feature alone has saved us thousands of dollars! And since Upserve has taken over BreadCrumb, the customer support is significantly better. I can now call at 2:00am on a Saturday and get a live response.”
Most Helpful Negative User Review
“There’s very little that it’s able to do beyond being a simple POS. It’s just a basic POS that is affordable, it works, and that’s it. Plus offline mode is terrible. I’m forced to stop using the system a lot because of the buggy signal, turning to cash only transactions which creates many headaches.”
Other Breadcrumb POS Reviews From Users Around the Web
Here are a few other resources for finding helpful Breadcrumb POS reviews from customers. We rated the review sites on a scale from poor to excellent based on how trustworthy and useful the reviews seemed.
|Review Website||Average Rating||Number of Reviews||Quality of Reviews|
|Merchant Maverick||4.0 out of 5||Staff Review +|
62 user reviews
|Software Advice||4.0 out of 5||10 Reviews||Good|
|Capterra||4.0 out of 5||10 Reviews||Fair|
*Average rating as of date article was written: March 14, 2017
How We Determined Quality of User Review Websites
- Merchant Maverick includes a lot of information about the product they’re reviewing, and the comments are substantial and informative.
- Software Advice asks reviewers to rate the product in different categories like value for money and ease of use, making the reviews easy to assess.
- Capterra had the most recent reviews of Breadcrumb POS. However, most of the reviews were too short to be sufficiently helpful.
Breadcrumb POS Pricing
$99 / month / location
$249 / month / location
iOS 8.1 / above
(iPad Air 2, iPad Mini 2 and iPad Pro only)
Included for reporting functions and sales tracking only
|Credit Card Processing Fees||
Interchange fee + $0.15
Menu Inventory only
(iPad stand, register, card reader, barcode scanner etc.)
24/7 for calls, chat
Breadcrumb POS runs in conjunction with Upserve’s Restaurant Management system. Though the app is downloadable for free, you need to be subscribed to Upserve to be able to enjoy the services the POS offers.
No POS hardware is included in any of the subscription packages. A hardware set that includes an iPad Air, a stand (with card swiper), receipt printer and cash drawer will cost you $1,027. For a simpler option, you can just purchase an iPad and a credit card swiper for around $369.
Though there is no limit to the number of users who can sign in to the system, the number of Breadcrumb POS instances that can run at the same time is limited. With every Upserve subscription plan, your first month’s single terminal license is free. After that, you will have to pay the $50 / month terminal license fee. If you decide to add more terminals, you will pay $50 / month for each of them as well.
Best Pricing Option for Small Business Owners
For a small, single-location business, your cheapest option is to get Upserve’s $99 / month core package then pay the one time fee of $1,027 for the complete POS setup. Or if you don’t need the traditional POS setup but still need to take payments for your business, you can buy just the portable credit card reader for $105 instead.