Incorporate.com is a company that helps form limited liability companies (LLCs) and other entity types required by large and small business owners. We compiled reviews from our own website plus user reviews around the web to determine what Incorporate.com customers think about the company. We also compared the most common pricing options for small business owners.
For an in-depth comparison of three top legal service providers, read our legal service buyer’s guide.
Incorporate.com Customer Reviews
Summary of User Reviews
We scoured hundreds of reviews and found that Incorporate.com has mainly negative reviews. Here’s what we found:
What Incorporate.com does well:
Most of the positive reviews we see consist of successful transactions and resolution of complaints. Incorporate.com seems to perform well for customers who order LLC transactions. Some clients see the company as reasonably priced as well. Those who had successful transactions received their LLC kits within a week.
What Incorporate.com does not do well:
Clients consistently complain about the quality of their customer service representatives. According to some reviewers, they view the problem as not being able to communicate with Incorporate.com’s management team. Aside from that, clients are being charged for registered agents without any warning, thereby adding an additional $235 worth of fees that they did not approve.
Most Helpful Positive User Review
A user that left a positive review on BestInCorporationService.com cited the friendly customer service, saying that the employees treated their clients with respect. On Reviewopedia, a client decided to refund their request for their service, which was 60% of the original fee. Incorporate.com was transparent about this stipulation, which did not yield any issues with the client. The user also mentions the good service that he received from the customer service representative that helped him.
Most Helpful Negative User Review
“I do not recommend this company for any of the services especially not the trademark package. I hired The Company Corporation when I was new to forming my business and they did register my business and provided an EIN but it was a complete waste of money. I would highly recommend for you to do it yourself it is free to get your own EIN and registering your business is under $100 depending on what state. I live in VA so it is $25.00 and a very simple process, I promise. Also I purchased the trademark package and a year later I had to get a refund because the 3rd party paralegal they hired was unresponsive to the USPTO examiner and abandoned my application. After calling for a full year they kept telling me it’s been filed and in process and never returned my phone calls. I eventually checked the USPTO website and saw my application was abandoned and had to beg for a refund. They refunded most of my money; they did not give back the $225. They put my company’s name in jeopardy and wasted my valuable time. From my experience I think you should find a local lawyer; someone you can see in person and trust or file it yourself. trademarks are around $250; no need to pay $600 or more for theses services. The company Corporation also known as “incorporate.com” profits 3x more than what the service is worth and they are unreliable and untrustworthy. Customer Service speak very nice and professional but they are only paralegals and I knew way more than they did, they couldn’t answer any of my questions I had. Not worth it!”
— Kiyanna N.
Other Incorporate.com User Reviews From Around the Web
Here are a few other resources for finding helpful Incorporate.com customer reviews. We rated the review sites on a scale from poor to excellent based on how trustworthy and useful the reviews seemed.
Incorporate.com has three pricing options. The most affordable one is their $99 Starter Plan, but the state fees are excluded, amounting to up to $356 or more depending on the client’s location. Their most expensive plan is called The Works, which is worth $699, exclusive of state fees.
|Additional state fees (varies by state)|
|Completion & filing of formation documents|
|Compliance Kit and company seal (free shipping)|
|Business License Compliance Package|
|Federal Employer Identification Number (EIN)|
|LLC Operating Agreement|
|Online Guidebook: Foundation for Success|
In the chart above, we compared a few of the most important features among the three plans that Incorporate.com offers. All three plans offer completion and filing of documents, a $50,000 Corporate Veil Guarantee, as well as access to online tools. The two higher tiered plans have added services, such as LLC Operating Agreements, an online guidebook, and business coaching.
Incorporate.com does mention the Registered Agent Service on a separate page in their website, but it does not include any mention of it in the initial pricing pages. Reviews mentioned that Incorporate.com charges an extra $235 for an agent.
Best Pricing Option for Small Business Owners
Small business owners would do well to start with the LLC package using the Starter Plan of Incorporate.com to ensure that all the necessary papers are filed. If they feel secure enough to let Incorporate.com handle everything else, they should get The Works and consistently ask for updates as well as a detailed step by step process that they can follow throughout the incorporation of their business.