This article provides information on Nimble reviews and pricing. Nimble is a CRM software specifically designed for companies that like to communicate with their customers through social media channels such as Facebook, Twitter, LinkedIn and Google+. It also provides fundamental CRM functions such as sales and marketing automation and contact management.
We compiled reviews from our own website plus looked at user reviews from around the web to determine what Nimble customers think about the company.
Nimble Customer Reviews
Summary of Nimble Customer Reviews
We scoured hundreds of reviews and found that Nimble has very positive ratings. Here’s what we found:
What Nimble does well:
Users who recommend Nimble really liked the software’s social media capabilities which automatically collates contacts’ information from all of their social media accounts. Nimble users are then able to see all their customers’ relevant information in one place instead of having to scour different social media channels.
What Nimble does not do well:
Users who left negative reviews cited some difficulties in integrating the software with their email account. It is notable, however, that most of the reviews found the shortcomings of the software a minor issue and really liked the product in general.
Most Helpful Positive Review
As a social media expert I am thrilled with Nimble and recommend it to all my business clients. It’s a cinch to set up and integrates brilliantly with Facebook, Twitter, LinkedIn and Gmail. It’s super intuitive and they’ve done a stellar job with FAQ’s and support.
This is a great way to manage social media in one platform and truly make heart-to-heart business connections. It is the only way to engage relevant conversations on social media without spending hours of valuable time monitoring all social channels.
Nimble saves you time while allowing you to deeply connect and engage on just one dashboard. I can search for keywords and terms to find people of interest to my business and find real-time news and events important to my contacts.
Most Helpful Negative Review
A user from G2 Crowd who left a suggestion for improvement for the software said that while Nimble’s main strength lies on its social media intelligence, this function should be used efficiently. The user cautioned that if you have thousands of social media contacts, it is not advisable to import them all in one go as it will create a huge bottleneck. He mentioned that it would be helpful to prioritize who you really want to add and import them little by little to the software.
Nimble Reviews From Users Around the Web
Here are a few other resources for finding helpful Nimble reviews from customers. We rated the review sites on a scale from poor to excellent based on how trustworthy and useful the reviews seemed.
|User Review Website||Average Rating||Number of Reviews||Quality of Reviews|
|G2 Crowd||4.6 out of 5||442||Great|
|Capterra||4.5 out of 5||399||Great|
|Trust Radius||8.1 out of 10||19||Fair|
How We Determined Quality of User Review Websites
- G2 Crowd has excellent quality reviews from verified users and asks specific questions that most respondents gave informative and detailed answers to. However, most of the recent reviews were from 2016.
- Capterra has good quality reviews and also verifies its users. It uses simple segregation of answers making reviews easy to digest. The site also has a lot of recent reviews.
- Trust Radius provides great quality reviews and verifies its users. They also provide particular areas for the reviewers to provide insights to where most respondents gave informative answers. However, the site doesn’t have much recent reviews.
|Pricing||$22 per license per month/ billed annually
$25 per license per month/ billed monthly
|Sales & marketing automation||Yes|
|Group messages per day||100 (upgrade available)|
|Deal pipeline and reporting||Yes|
|Email tracking and analytics||Yes|
|Storage||2GB per user (upgrade available)|
|Mobile connectivity||Android and iPhone apps|
Nimble has only one available package for businesses with upgrades on some features such as the number of group messages that can be sent in a day and storage capacity per user. Nimble also offers a free 14-day trial.
Best Pricing Option for Small Business Owners
Nimble’s single price package is suitable and quite affordable for small businesses or entrepreneurs who are highly dependent on social media channels for capturing leads and communicating with their customers. For small businesses who want to save time when logging in to different websites and working on separate dashboards to reach out to their customers, Nimble is the ideal choice for a CRM software.