PaySimple provides payment options for businesses. It allows users to create invoices, email invoices to customers, and offer them multiple payment options through a secure portal. We compiled PaySimple reviews from around the web to determine what their customers think about the company. We also compared the most popular pricing options for small business owners.
For an in-depth comparison of three top mobile payment services, check out our mobile credit card processing comparison guide.
PaySimple Customer Reviews
Summary of User Reviews
We scoured available reviews online and found that PaySimple has a mix of positive and negative reviews. Here’s what we found:
What PaySimple does well:
Users who recommend PaySimple liked that it combines the features of a merchant account with an invoicing service. Many customers are also impressed with its reliable and intuitive interface as well as with its responsive and knowledgeable customer service.
What PaySimple does not do well:
Users who gave PaySimple negative feedback weren’t happy about withheld funds and chargebacks. Since PaySimple is not a processor, decisions to hold funds deemed as high-risk are made by a third party. Some customers feel that they aren’t the best in terms of mediating funding issues or risk assessment with their processors.
Most Helpful Positive User Review
A user who gave a 5-star review said that the system is extremely easy to use and flexible, particularly in setting up recurring payments and one time charges. He also liked that his customers can pay via credit card, debit card or eCheck.
Most Helpful Negative User Review
A user who left negative feedback said that he found the company website to be deceptive as he can’t find anything about a second verification that could cause account denial and for his money to be withheld indefinitely.
Other PaySimple User Reviews From Around the Web
Here are a few resources for finding PaySimple helpful ecustomer reviews. We rated the review sites on a scale from poor to excellent based on how trustworthy and useful the reviews seemed.
|*Average rating as of date article was written: July 31, 2017.|
PaySimple offers two pricing options. The Pro Plan costs $49.95 per month plus transaction fees and applicable sales tax, while the Enterprise Plan costs $99.95 per month plus transaction fees and applicable sales tax.
|Credit Card Processing|
Both plans include recurring billing options, electronic invoicing, payment vault and PCI compliance, virtual terminal and online payments. Merchants can accept payments on the go or in store. The Enterprise plan offers additional features like API integrations and multi-location support.
For more details about their plans, check out their pricing page.
If you want to learn more about how credit card processing fees work, read our guide.