This article provides information on Pipedrive reviews and pricing. Pipedrive is a cloud-based CRM software designed to specifically address the needs and requirements of salespeople. Its sales management functions are built to help small sales teams work on intricate sales processes, manage their business pipeline and closely monitor deals.
We compiled reviews from around the web to determine what Pipedrive customers think about the company.
Pipedrive Customer Reviews
Summary of Pipedrive Customer Reviews
We scoured hundreds of reviews and found that Pipedrive has mainly positive ratings. Here’s what we found:
What Pipedrive does well:
Users who recommend Pipedrive really liked how they can easily customize the system based on their business needs. A lot of the users also liked the intuitive interface of the software which makes it easy and simple for them to use the product. They also commend Pipedrive’s useful sales management functions that help them organize the flow of their leads and sales efficiently.
What Pipedrive does not do well:
Users who left negative comments mentioned that Pipedrive should work on having a better API integration, lacks creation of recurring tasks and has occasional bugs. It is notable, however, that most of the reviews found the shortcomings of the software a minor issue and really liked the product in general.
Most Helpful Positive Review
A user who left a positive review in G2 Crowd was really happy about being able to seamlessly track the status of all their leads using Pipedrive’s sales workflow. According to the user, the tool reflects all the stages of a sale from the first meeting, to proposal creation, customer negotiation until the actual closing of a deal. Communications with each customer can be easily tracked and stored giving the user a complete overview of the entire chain of sales process for each client.
Most Helpful Negative Review
A user who left a negative review in G2 Crowd said that if a company is looking for a CRM software to use in their business from a management perspective, then Pipedrive might not be the best choice. Although the software is simple to use, it lacks restrictive rule setting functions that are useful to management. The user said that Pipedrive would be more helpful for businesses with an efficient sales team but not for companies whose business is driven significantly by a manager.
Pipedrive Reviews From Users Around the Web
Here are a few other resources for finding helpful Pipedrive reviews from customers. We rated the review sites on a scale from poor to excellent based on how trustworthy and useful the reviews seemed.
|User Review Website||Average Rating||Number of Reviews||Quality of Reviews|
|G2 Crowd||4.5 out of 5||301||Great|
|Software Advice||4.5 out of 5||336||Great|
|Trust Radius||8.1 out of 10||42||Fair|
How We Determined Quality of User Review Websites
- G2 Crowd has excellent quality reviews from verified users and asks specific questions that most respondents gave insightful answers to. There were a lot of recent reviews on the site as well.
- Software Advice has good quality reviews, verifies its users and implements specific review guidelines for all users. Additionally, it uses simple information segregation including pros, cons, and recommendations making reviews easy to digest. The site also has a lot of recent reviews.
- Trust Radius provides great quality reviews and verifies its users. They also provide particular areas for the reviewers to provide insights to where most respondents gave informative answers. However, there are not that many total reviews.
Pipedrive has 3 subscription options ranging from $10 to $63 per month when paid on an annual basis. All plans include sales management tools, integration with native apps and API access. The main differences between the plans are the email syncing function and storage capacity per user.
In the chart, we compared a few of the most important features between the three plans that Pipedrive offers.
Best Pricing Option for Small Business Owners
For small businesses looking for a simple and easy to use CRM program with useful sales tracking functionalities, Pipedrive’s Silver package is a great option as it includes all the software’s main features. Opting for the Gold and Platinum packages depends on a company’s need for more storage and full email integration features.