PRWeb is a press release distribution service that sends press releases to major search engines such as Google, Yahoo! and Bing, as well as to thousands of journalists, bloggers, and PRWeb subscribers. We compiled PRWeb reviews from our website and around the web to determine what their customers think about the company. We also compared the most popular pricing options for small business owners.
For an in-depth comparison of three top press release services, check out our press release service comparison guide.
PRWeb Customer Reviews
Overall Experience: Good
Ease of Use: Fair
Customer Service: Good
Summary of PRWeb Reviews
We scoured available reviews online and found that PRWeb has mixed ratings. Here’s what we found:
What PRWeb does well:
Users who gave PRWeb a positive review liked the great coverage it generates for businesses.
What PRWeb does not do well:
Users who gave a negative review thought that navigating the website wasn’t as seamless as it should be.
Most Helpful Positive User Review
One positive reviewer from the review site, G2 Crowd, said they’ve tried a number of press release services but PRWeb by far had the most comprehensive press coverage. They also said that the distribution list PRWeb has is the largest and most impressive compared to other press release distribution services.
Most Helpful Negative User Review
A negative reviewer from G2 Crowd said that she wished uploading was a lot easier. She didn’t like that she couldn’t just upload a word file onto the site. She said having to copy and paste her press release per section into separate text boxes during the submission felt tedious.
Other PRWeb Reviews From Users Around the Web
Here are a few other resources for finding helpful PRWeb reviews from customers. We rated the review sites on a scale from poor to excellent based on how trustworthy and useful the reviews seemed.
|*Average rating as of date article was written: June 7, 2017|
How We Determined Quality of User Review Websites
- G2 Crowd provides verified reviews from actual users of the product. Each review is also very detailed, and is further broken down into categories like pros, cons, and goals.
- Trust Radius has the 2nd highest number of reviews from the websites in the cart, but full reviews aren’t readily available unless you sign up for their website.
- Trustpilot has very informative reviews but none of them are recent enough to be very reliable.
PRWeb has 4 pricing options that range in price from $99 to $369. If you decide to go with a higher priced plan, you will get your press release sent to a greater number of targeted industries and regions. You’ll also have your press release distributed to more websites.
|Next Day Distribution|
|Analytics and Tracking|
The Basic and Standard packages include the addition of a press release to the PRWeb website, allowing it to be searchable via all major search engines. Though the Standard package ensures that PRWeb’s media subscribers, based on target settings, will see the press release, only the Advanced package and the Premium package actually get the press release sent out and posted on third party websites.
PRWeb does not offer any writing services for any of their packages but they maintain that there is no limit to the word count of submissions. Check out our press release format instructions if you need help writing your press release.
For any questions or further assistance, they have a 24-hour editorial desk available for calls as well as a live chat with a helpful customer service representative during office hours.
Best Pricing Option
Though the Basic and Standard packages are more affordable, you will only start getting proper value for your money with the Advanced package. This package guarantees that your press release will be distributed to third party websites. Plus, at $29, this package is still cheaper than other well-known PR distribution sites.