Quickbooks POS is a powerful point of sale system that is integrated with Quickbooks’ accounting software. It allows you to enjoy features such as tracking inventory, customer management, employee management, and more, while automatically integrating with Quickbooks Software/Quickbooks Online.
In this guide, we’ll be focusing on Quickbooks POS software. For more information on their accounting software, go here.
We compiled reviews from our own website plus looked at user reviews from around the web to determine what Quickbooks POS customers think about the company. We also compared the most popular pricing options for small business owners.
Quickbooks POS Customer Reviews
Overall Experience: Good
Ease of Use: Good
Customer Service: Good
Summary of Quickbooks POS Reviews
We scoured hundreds of reviews and found that Quickbooks POS has mixed ratings. Here’s what we found:
What Quickbooks POS does well:
Most positive reviewers liked its features, especially the automatic integration with Quickbooks’ accounting software. Instead of the extra work involved with integrating with third party vendors, the seamless integration makes things a lot easier especially for medium and large scale businesses.
What Quickbooks POS does not do well:
People who gave a negative review said that even though Quickbooks POS has a lot of features to offer, the cost of buying and maintaining the software is way too high.
Most Helpful Positive User Review
“Very user-friendly, straightforward. Syncs seamlessly with Quickbooks and offers complete customization of receipts, item list, sales screens, etc. Also allows for receipts to be held and notes to be stored along with the held receipt for instances when the internet is down. ”
Most Helpful Negative User Review
“There was next to no updating of this product. I bought version 10 back in January of 2011 and until I stopped using it in August 2016 there were no updates. I had to buy the product again if I wanted an update. Customer support cost a lot extra per month too. They would even charge you for calls when the problem was their fault. If you wanted integrated credit card transactions you had to use their merchant services and their fees were higher than everyone else. I ended up saving thousands a year when I moved to another merchant processor.”
Other Quickbooks POS Reviews From Users Around the Web
Here are a few other resources for finding helpful Quickbooks POS reviews from customers. We rated the review sites on a scale from poor to excellent based on how trustworthy and useful the reviews seemed.
|Review Website||Average Rating||Number of Reviews||Quality of Reviews|
|Software Advice||4 out of 5||38 reviews||Good|
|Software Insider||7.5 out of 10||15 reviews||Fair|
|Cardfellow||2 out of 5||Staff Review + 1 user review||Fair|
*Average rating as of date article was written: March 9, 2017
How We Determined Quality of User Review Websites
- Software Advice Store has the most recent and most detailed reviews from companies in varying industries.
- Software Insider has a good breakdown of all review results. However, only a few of the reviews are recent.
- Cardfellow has a detailed staff review and one user review. While the user review is helpful, one perspective does not speak for all.
Quickbooks POS Pricing
|POS Software License|
$1,499.95 / user
(One time fee)
$1,999.95 / user
(One time fee)
$2,199.95 / user
(One time fee)
|Quickbooks Accounting Software Plans||
Simple Start, $15 / month
Essentials, $30 / month
Plus, $40 / month
(Subscription to accounting software is required)
2.7% per swipe/dip
3.4% per keyed-in transaction
1% per swipe/dip with pin
One per license
(Cost will depend whether license is Basic, Pro or Multi-Store)
(Register, cash drawer, card reader, barcode scanner etc.)
$59 for one support call
$79 / month for unlimited calls
$589 / year for unlimited calls
Quickbooks POS is a system created to automatically link up to the Quickbooks accounting software. Though the original Quickbooks accounting software can be integrated with a number of POS systems already available on the market, Quickbooks POS boasts a faster, more seamless, and more reliable integration with Quickbooks.
Their software licenses can be purchased for a one time fee and on a per user/device basis. Meaning if you purchase the Multistore software and license, you’re purchasing one device and the ability to sync with other devices, but you’re still only paying for one user and one physical POS setup. You will need to pay the same software license fee again for every other user/device.
Hardware is not included in any of the software licenses mentioned above. Aside from the license fees, you will need to purchase printers, scanners, drawers etc. separately. Hardware prices range from $69.95 to $409.
Quickbooks POS also charges a fee for every software upgrade which will cost you $599.95 or $899.95 depending on the software license. There are fees for customer service as well, with rates depending on what kind of support you require. You can either pay $59 for every support call, or a subscription type fee of either $79 a month or $589 a year.
Best Pricing Option for Small Business Owners
Quickbooks POS offers some great features. However, the combination of the POS license, POS updates, and customer service charges is simply too pricey for a brick and mortar business with only 2-5 employees. Medium to large scale businesses will do fine with either the Pro license, or the Multistore license.
If you own a small business and want a POS system that can integrate well with your Quickbooks accounting software, we suggest any of these POS systems.