Sage 50 is an advanced accounting and bookkeeping software. It caters more towards professional users like accountants and business owners with a background in finance.
We compiled reviews from our own website plus user reviews from around the web to determine what Sage 50 customers think about the company. We also compared the most popular pricing options for small business owners.
Sage 50 Customer Reviews
Ease of Use: Bad
Customer Service: Awful
Summary of User Reviews
We scoured hundreds of reviews and found that Sage 50 has generally negative ratings. Here’s what we found:
What Sage 50 does not do well:
Users of older versions of Sage 50 complained that the company cut off support for older versions quickly, which meant that users got cut off from important features like payroll, while some can’t even get their program to work. To fix things, the only solution is to upgrade their software, which is an extremely expensive option for small businesses.
What Sage 50 does well:
The program works well for people with a basic background in accounting. The system is easy for them to learn and to teach.
Most Helpful Positive User Review
“I have never had to use the customer service of this software. I was pleased with it. I needed to use it to set up a small company. I had no trouble teaching others how to use it. Also if you have any accounting behind you, not a bad system for the price.”
— Adeline Murphy
Most Helpful Negative User Review
“Sage is very biased towards small businesses. For example, if I have a 2012 Nissan Xterra, Nissan will still service my vehicle to this day. I have Sage 2014, but Sage will not support me. I MUST pay the over inflated prices to upgrade. Now they have disabled my payroll. Currently we have two employees during our peak period we have no more than five employees Sage is forcing me to upgrade in order to re-activate my payroll portion and is going to charge me hundreds of dollars to do so. I have since found a payroll software that is free for up to 20 employees. I don’t know about you but this seems unethical to me.”
— Jen M
Other Sage 50 User Reviews From Around the Web
Here are a few other resources for finding helpful Sage 50 customer reviews. We rated the review sites on a scale from poor to excellent based on how trustworthy and useful the reviews seemed.
*Average rating as of date article was written: Feb. 3, 2017
How We Determined Quality of User Review Websites
- TrustRadius has excellent quality reviews from verified users, and asks specific questions that most respondents gave well thought out answers to.
- Top Ten Reviews has a detailed staff review on the program, complete with pros and cons, as well as extra details that are important to potential buyers of the program.
- PCMag has a staff review on Sage 50; however, it’s not as detailed as the other reviews on their website. It does give small businesses a summary of information that they need.
Sage 50 Pricing
|Pricing per Year||$439||$679||$1,729|
|Manage Cash Flow||Yes||Yes||Yes|
|User Controls and Permissions||Limited permission levels||More user levels with different permissions||Includes Industry-specific user levels|
Sage 50 has three plans, ranging in price from $439 to $1,729 per year. All plans include basic accounting tools such as account management, invoice delivery and payment processing. Higher tiered plans include inventory tracking and management, as well as more in-depth user controls for businesses with different departments and authority permissions. The Pro plan is only available for one user, while the Premium and Quantum plans have a minimum of 1 and 3 users respectively. Owners of Premium and Quantum plans can add more users to their system for an additional cost.
Best Pricing Option for Small Business Owners
The Pro plan is the best option for small business owners because it contains most features that accountants need to manage the business’ accounts. Although the limited number of users may faze you, remember that Sage is more of an accountant’s tool and the user limit means it’s meant to be used either by the business owner or the accountant only.