Shopify point of sale (POS) is an app that integrates with the Shopify online store, and allows you to sell in person while keeping all your reports and inventory aligned both online and offline. It accepts Apple Pay, Android Pay and credit card payments with the Shopify credit card reader.
We compiled reviews from our own website plus looked at user reviews from around the web to determine what Shopify customers think about the company. We also compared the most popular pricing options for small business owners.
Shopify POS Customer Reviews
Overall Experience: Good
Ease of Use: Great
Customer Service: Good
Summary of Shopify POS Reviews
We scoured hundreds of reviews and found that Shopify has mostly positive ratings. Here’s what we found:
What Shopify POS does well:
People who gave Shopify POS a positive review liked how easy it is to learn and integrate with their Shopify online store. Online sellers who participate in fairs and bazaars made the most use out of the portable payment and inventory management features.
What Shopify POS does not do well:
Most of the negative reviews cited how their inventory management isn’t detailed enough, leaving a lot to be desired when it comes to tracking actual sales and cost.
Most Helpful Positive User Review
“We use it because we sell 90% of our products online (through shopify) but do some sales in person at craft shows. This just made it easier than using square or the paypal reader because then all of our sales are in one place. ”
Most Helpful Negative User Review
One negative reviewer said Shopify POS wasn’t scalable or flexible. He also said that the ability to add and update functions was inconsistent, and that order management lacked the detail they needed to make proper sales analysis.
Other Shopify POS Reviews From Users Around the Web
Here are a few other resources for finding helpful Shopify reviews from customers. We rated the review sites on a scale from poor to excellent based on how trustworthy and useful the reviews seemed.
|Review Website||Average Rating||Number of Reviews||Quality of Reviews|
|G2 Crowd||4.4 out of 5||22 reviews||Good|
|Capterra||4.5 out of 5||328 reviews||Good|
|Get App||4.35 out of 5||328 reviews||Fair|
*Average rating as of date article was written: March 7, 2017
How We Determined Quality of User Review Websites
- G2 Crowd validates all reviews to ensure only actual user ratings are displayed. It also provides a good breakdown of the detailed reviews via industry and business size.
- Capterra has the most recent review. Each review is categorized into ease of use, customer support, functionality and value for money.
- Get App has a more detailed breakdown of where all reviews came from. From how many employees the business has, to how long they used/have been using the product. The negative reviews aren’t very informative though.
Shopify POS Pricing
$9 / month
$29 / month
$79 / month
$49 / month
(Unlimited staff accounts, multiple payment methods,
and additional hardware for your POS system)
(3rd party payment gateway)
(Paypal, Stripe, Authorize.net
(Paypal, Stripe, Authorize.net
|Credit Card Fees|
3.5% + 30¢ online
2.7% + 0¢ in person
3.4% + 30¢ online
2.5% + 0¢ in person
iOS 9 / above, Android 4.1 / above
FREE credit card reader
(Not included: iPad enclosure, cash register,
bar code scanner, etc.)
24/7 email, live chat
24/7 email, live chat, phone
The POS app itself is downloadable for free. But you can only take advantage of its features if you already have an existing Shopify account. They have four plans that range in price from $9 to $299.
You will only be charged a transaction fee (on top of credit card fees) if you choose a 3rd party payment gateway like Paypal. If you decide to use Shopify Payments, you will only be charged the credit card fees which vary from plan-to-plan and card-to-card.
You get a free credit card reader with your Shopify account. You will be able to use it to accept credit card payments through your device anytime, anywhere. If you want a more traditional POS set-up, then an additional $49/month for the Retail Package will give you access to Shopify’s retail hardware.
Best Pricing Option for Small Business Owners
Where Shopify excels is its ability to integrate an online store with an on-the-ground POS system. And with Basic Shopify, you get a great deal with an eCommerce website, inventory tracking, and payment processing all for $29.