Streak is a cloud-based CRM solution designed to let users work on their sales and customer management requirements directly in their Gmail accounts. We compiled Streak reviews from around the web to determine what customers think about the company. We also compared the most common pricing options for small business owners.
Streak Customer Reviews
Summary of Streak Customer Reviews
We scoured hundreds of reviews online and found that Streak has mainly positive ratings. Here’s what we found:
What Streak does well:
Users who recommend Streak really liked the tool being directly embedded into their email as it allows them to easily keep track of conversation threads with different clients as they progress through the sales funnel.
What Streak does not do well:
Users who left negative reviews said that read receipt tracking needs improvements as it doesn’t clearly show who is opening emails. A lot of users also mentioned that the tool is a bit expensive for the functionalities and features it is offering.
Most Helpful Positive Review
A user who left a positive review in G2 Crowd said that Streak convinced him to use a CRM and sales support tool in running his business as it doesn’t disrupt his workflow, unlike usual CRM tools that are not embedded in emails. He mentioned that Streak sits well in the Gmail sidebar, which allows him to use it as part of his normal working routine.
Most Helpful Negative Review
A user who left a negative review in G2 Crowd said that Streak’s reporting functionalities are not user-friendly enough and that there are no simple pre-prepared report templates that help him analyze sales data. He also noted that if he sent a group email, he can’t see in the report if the email was opened or clicked.
Streak Reviews From Users Around the Web
Here are a few other resources for finding helpful Streak reviews from customers. We rated the review sites on a scale from poor to excellent based on how trustworthy and useful the reviews seemed.
|User Review Website||Average Rating||Number of Reviews||Quality of Reviews|
|G2 Crowd||4.6 out of 5||30||Great|
|GetApp||4.4 out of 5||33||Great|
|Google Apps Marketplace||4.6 out of 5||5,371||Good|
How We Determined Quality of User Review Websites
- G2 Crowd has excellent quality reviews from verified users and asks specific questions that most respondents gave insightful answers to. The site has a lot of recent reviews.
- GetApp provides great quality reviews from verified users. The site asks reviewers to leave feedback on the pros and cons of the product and asks them to rate it according to value for money, ease of use, features and customer support. The site has a lot of recent reviews as well.
- Google Apps Marketplace provides good reviews from users who have Google accounts by letting them give general reviews about using the app. However, the site doesn’t have specific areas for feedback and mostly attracts general reviews only. The site also has a lot of recent reviews.
|Pricing||Free||$35 per user each month when billed annually|
$39 when billed monthly
|$80 per user each month when billed annually
$89 when billed monthly
|Users||No limit||No limit||Minimum of 10 users/ no maximum limit|
|Private pipelines||Unlimited data||Unlimited data||Unlimited data|
|Shared pipelines (team collaborations)||Up to 50 boxes||Unlimited data||Unlimited data|
|Email tracking||Up to 200 emails tracked per month||Unlimited||Unlimited|
|Google Calendar integration||No||Yes||Yes|
|Mobile access to iOS |
(Android not yet available)
Streak has three editions with the most basic one being a free version and the paid ones ranging in price from $35 – $89.
The main differences of the free and paid plans are the number of Boxes (a centralized location where users can put all the emails, files, contacts and details related to their leads or customers) a team can input per account, amount of emails tracked in a month, reporting capabilities and Google calendar integration. The free version has limited or no access to the mentioned features while the paid ones both have unlimited access.
Best Pricing Option for Small Business Owners
For small businesses looking to use a CRM that can be directly embedded in their Gmail, the basic version can be an option as it includes key features of the tool. However, for companies that heavily relies on sending emails to run their business and acquire leads, the Corporate version is a better choice.
The Corporate version provides full features of Streak and only lacks a few features from the Enterprise version such as premium phone customer support, dedicated customer support agent and data recovery features.