Wave Payroll is a service that allows small businesses to compute payroll for salaried workers, and handle local, state and federal taxes. We complied Wave Payroll reviews from our own website plus user reviews from around the web to determine what Wave customers think about the company. We also compared the most popular pricing options for small business owners.
Although Wave is known for their accounting software, this review will focus on their Payroll service. If you want to check out our review on their accounting service, click here.
For an in-depth comparison of three top payroll software providers, check out our payroll software comparison guide.
Wave Customer Reviews
Ease of Use: Great
Customer Service: Good
Summary of User Reviews
We scoured hundreds of reviews and found that Wave Payroll has generally positive ratings. Here’s what we found:
What Wave does well:
Users who gave Wave Payroll positive reviews said that the service is easy to use and manage, even for those without background in payroll management.
What Wave does not do well:
Negative reviews usually revolved around Wave Payroll’s lack of customization and advanced features.
Most Helpful Positive User Review
I started using Wave for invoicing, then quickly adopted the accounting module. A year later I began using the payroll system with direct deposit. It’s a steal at the price considering the benefits that it gives me. All I have to do it put in my crews hours in the timesheet page and it does the rest including remitting all my payroll tax automatically. I’m in Canada, so I can’t really speak to how the American version works. I highly recommend it.
— Doug Chinnery
Most Helpful Negative User Review
One user who gave Wave Payroll a 1-star review said he wished the service gave users more control over their payroll. While the service had great features, the features weren’t fleshed out in a sense that it lacked advanced options. Many features were clunky, and required tedious manual calculations.
Other Wave User Reviews From Around the Web
Here are a few other resources for finding helpful Wave Payroll customer reviews. We rated the review sites on a scale from poor to excellent based on how trustworthy and useful the reviews seemed.
*Average rating as of date article was written: Mar. 30 2017
How We Determined Quality of User Review Websites
- Capterra is one of the few sites that have a review of Wave Payroll exclusively. They allow their users to leave comments and rate the service on several aspects like price, customer service and ease of use.
- Merchant Maverick has a staff review about Wave. Although the review was about Wave Apps as a whole, it did have a separate section for Wave Payroll.
Wave Payroll Pricing
Small businesses can purchase Wave Payroll for just $15 per month. It costs $4 per employee per month for the first 10 employees. Anything beyond the first 10 employees is an additional $2 per month.
|Pricing per month||$15|
|Price for each additional employee||$4 for each of the first 10 employees, and then $2 for each additional employee|
|Full Tax Service with Automatic Filing and Payments||$10 per month (only available in NY, TX, CA and FL)|
Wave Payroll allows small businesses to compute payroll for employees of varying pay rates and pay schedules. You can choose to pay employees via direct deposit, which the service offers.
Wave Payroll is a cloud-based payroll system, which means all information on your company’s payroll is stored online. You can access all information on other computers outside your place of work, and even on mobile devices for faster payroll processing. The service also integrates seamlessly with Wave’s accounting, invoicing and payment processing applications.