10to8 is an appointment-setting software that lets business owners manage their appointments with their clients easily. The software is said to reduce no shows by 90% and attract new customers with their marketing features. We compiled user reviews from around the web to determine what 10to8 customers think about the company. We also compared the most common pricing options for small business owners.
10to8 Customer Reviews
Ease of Use: Good
Customer Service: Excellent
Summary of User Reviews
We scoured hundreds of reviews and determined that 10to8 has mostly positive reviews. Here’s what we found:
What 10to8 does well:
According to the positive reviews online, clients like 10to8 because it gives them more free time to operate their business by letting clients independently schedule their bookings and appointments. They like the design and user-friendly interface of the scheduling page as well. Many users are also happy with the software’s ability to integrate with third-party payment processors like Stripe.
What 10to8 does not do well:
According to the negative reviews online, users dislike that they cannot organize their client lists. They are also unhappy that their existing clients need to resubmit their information whenever they schedule. They wish the software had a database for those clients to make repeat bookings easier.
Most Helpful Positive User Review
According to one positive review on GetApp, he liked the form’s straightforward and clear design, which allowed him to work his way through the different fields easily. He particularly liked that he can integrate 10to8 to his iCal on his Mac automatically.
Most Helpful Negative User Review
According to one negative reviewer, the software’s customer relationship management is weak. He also preferred if they supported bulk packages that offered multi-hour. He wants to see different classes of clients as well, i.e. new and old. He also dislikes that his customers have to re-enter their information every time they schedule a new appointment.
Other 10to8 User Reviews From Around the Web
Here are a few other resources for finding helpful 10to8 customer reviews. We rated the review sites on a scale from poor to excellent based on how trustworthy and useful the reviews seemed.
|*Average ratings as of August 22nd, 2017|
10to8 has three plans most suitable for small business owners — Small Business, Basic, and Grow. The Small Business is free, while the Basic costs $10.80 per month and the Grow costs $22.50 per month. The main difference between the plans are the number of staff logins users can get and the features that come with each.
|Appointments Per Month|
|Customizable Branding & SMS|
10to8 also offers more advanced plans for businesses with more advanced needs — the Bigger Business plan and the Enterprise plan, which costs $45 and $135 per month respectively. The Bigger Business plan offers 600 appointments per month with 6 staff logins, and the Enterprise plan comes with 2,500 appointments per month with 25 staff logins.