Toky is a provider of virtual phone systems that allow businesses of all sizes to make and receive calls from their website, phones, and customer relationship management (CRM) tools all from one platform. It features call recording, speech to text, voicemail, reports, integrations, and more. In this article, we cover Toky reviews and pricing. Ready to get started? Get a free trial.
Summary of Positive Toky Reviews
Users who gave Toky a positive review liked that it can be integrated with CRM systems. Others mentioned that the system is easy to set up and reasonably priced. Many also commended the prompt and reliable customer support team.
One user who gave Toky a positive review on Capterra said that the platform’s video and audio quality is generally reliable. He added that the program is easy to understand and implement. He particularly likes the analytics feature and integration with Slack. He’s also impressed with the quality of customer service.
Summary of Negative Toky Reviews
As of February 2019, there are not many negative Toky reviews online. However, some users wished for more features and third-party integrations. Some also reported that the call history can be a little slow to load at times.
One user who gave Toky a critical review on G2 Crowd wished that it would have a little more flexibility with its application programming interface (API) so that their developer can do some more custom solutions for their support team.
Toky pricing plans consist of three subscription packages: Per-Agent at $25 per agent, per month, Team at $20 per agent, per month, and Enterprise, which is custom priced. The Team plan requires at least six agents. A discount of around $8 to $10 per month is given to users who subscribe annually.
Per Agent, Per Month
|Want the best balance of features and price? Check out Nextiva.|
The main differences between the plans include the type of support provided and the number of integrations available as well as access to premium features like bring your own carrier (BYOC) and onboarding consulting. BYOC is a way to keep an existing phone provider for incoming calls. It is an alternative to porting phone numbers.
Ready to get started with Toky? Get a free trial.
Top VoIP Providers 2019
Top VoIP Service Provider Pick From Fit Small Business
6 Best Small Business VoIP Phone Service Providers 2019: Voice-over-internet-protocol (VoIP) phone services are internet-based alternatives to traditional landline phones with features like auto-attendants, voicemail, and customer relationship management integration. In this guide, we evaluated the best VoIP providers and narrowed it to the six best based on their price and features.
Check out the list below of some of Toky’s features:
- International phone numbers
- Interactive voice response (IVR)
- Simultaneous calls
- Call filters and history
- Prerecorded audio messages
- Call transfer and forwarding
What Measures Does Toky Take to Ensure Secure Communications?
All communications with Toky are encrypted using industry standard protocols.
Is Toky Compliant With General Data Protection Regulation?
Toky has revised its internal operations, security, and legal documents to ensure that it is compliant with GDPR’s new set of rules.
Here is a list of some of Toky’s popular integrations: