2Checkout, formerly Avangate, is an ecommerce platform that allows users to customize their online store, manage customer orders, and keep track of inventory. They specifically cater to businesses selling digital goods such as software programs and SaaS services. We compiled reviews from around the web and determined that 2Checkout has generally positive ratings. We also compared the most common pricing options for small business owners.
2Checkout Customer Reviews
Ease of Use: Excellent
Customer Service: Excellent
Summary of 2Checkout Customer Reviews
What 2Checkout does well:
Users who recommend 2Checkout said that they like the platform’s extensive payment options for customers and the excellent technical support. Users also said that the platform is intuitive and user-friendly.
What 2Checkout does not do well:
Users who left negative reviews of 2Checkout said that the program still lacks some important integrations with third party sites. Some users also mentioned occasional technical issues. It is notable, however, that most users who left complaints said that 2Checkout always works on improving the system, and they were satisfied with how the customer support team handled the issues they encountered.
Most Helpful Positive Review
A user who left a positive review on the review site G2 Crowd said that setting the price for different currencies and volumes of purchase is pretty simple and flexible. He also finds it convenient to generate various sales reports and assign different products to different groups for better inventory management. He mentioned that it is easy to play around with templates and promotion options. In his experience, the multilingual shopping cart helped his business sell software anywhere in the world. The program’s integration with Google Analytics also provided him great visibility on why his sales increased or decreased. He concluded that 2Checkout is perfect for medium and small-sized software companies.
Most Helpful Negative Review
A user who left a negative review on G2 Crowd said that the main thing he dislikes about the program is the fixed price that applies to each and every transaction. While he said that this is a small amount, it hurts sales nonetheless, especially when the transaction amount is small. As an example, he cited that if the transaction amount is $4, it costs him nearly 30% of that transaction amount.
2Checkout Reviews From Users Around the Web
Here are a few other resources for finding helpful 2Checkout reviews from customers. We rated the review sites on a scale from poor to excellent based on how trustworthy and useful the reviews seemed.
|User Review Website|
*Average rating as of date article was written: September 26, 2017
2Checkout does not have a monthly fee, but instead charges per transaction. There are three pricing plans with fees ranging from 3.99% + $.99 to 4.9% + $2.50 per transaction. The main differences between the plans are the transaction fees charged to the user and the number of payment methods that come with each.
|Pricing/ Transaction Fees|
|Multiple Store Management|
(click here for more info)
|Currencies for Customers|
|Payment Currency (currency user receives from 2Checkout)|
All three plans include management of multiple stores within the platform, importation and exportation of product listings, payment, and taxation and invoicing operations for all transactions done through the site.
The Standard and Enterprise Editions include a lead management function allowing order recovery and follow-up services to potential customers.
Payment period for both Growth and Standard Editions are on a monthly basis, meaning vendors can only receive the customer payments processed by 2Checkout after 30 days, while the Enterprise Edition can get the payments anytime.