3CX Phone System is a VoIP phone system that works with popular IP Phones and SIP (Session Initiation Protocol) trunks. It enables users to plug-and-play with IP phones, virtualize VMware, and more. In this article, we cover 3CX Phone System reviews and pricing. Ready to get started? Get a free trial.
3CX Phone System Pricing
3CX Phone System pricing is based on three plans: Standard (ranges from $0 to $19,995 per year), PRO (ranges from $250 to $32,992 per year), and Enterprise (ranges from $303 to 39,990 per year). The main difference between the plans is the number of simultaneous calls each can cater to. Perpetual licenses are also available.
$0 to $19,995
$1,086 to $54,986
$250 to $32,992
$1,793 to $90,728
$303 to $39,990
$2,173 to $109,973
*Perpetual license holders get free maintenance for a year and the option to renew every year thereafter for 27.5% of the perpetual license’s cost.
Support tickets can be purchased for $75 each.
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Summary of Positive 3CX Phone System Reviews
Users who gave positive 3CX Phone System reviews said that it allows them to take calls from a wide range of devices. They also commended specific features such as its reasonable cost and the availability of a web client.
A user who left a positive review of 3CX Phone System on Capterra said that the software made it easy for them to host their own VoIP phone system. She said that free training has helped her be able to install and configure the software more efficiently.
Summary of Negative 3CX Phone System Reviews
Users who gave negative 3CX Phone System reviews complained about the poor call quality. Some of them wished there were more reports that can be generated and that there was better customer support. There were also mixed reviews about the software’s ease of use.
A user who left a negative review of 3CX Phone System on Capterra said that the call quality is poor and calls are constantly dropped or disconnected. She added that the mobile platform doesn’t work and trying to set up a custom voicemail greeting wasn’t very easy.
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3CX Phone System Features
Check out the list below of some of 3CX Phone System’s features:
- Echo cancellation
- Call recording
- Contact center
- Advanced call reports
- Built-in failover functionality
- Website live chat
- And more
3CX Phone System FAQs
Can 3CX Phone System help reduce external noise during calls?
Yes. 3CX Phone System has a built-in algorithm called echo cancellation that removes excess noise coming through the outbound receiver. The algorithm also varies the call to balance sound quality.
Can 3CX Phone System also be implemented in the hospitality industry?
Yes. The Hotel module is fully integrated into the PRO and Enterprise editions of 3CX Phone System.
Here is a list of some of 3CX Phone System’s popular integrations: