7Shifts is a mobile and web-based employee scheduling tool designed for the restaurant industry. It features automated scheduling, calendar management, shift scheduling, time tracking, an employee database, and more. We compiled user reviews from around the web and determined that 7Shift has a mix of positive and negative ratings. We also cover the pricing options for small business owners.
7Shifts Customer Reviews
Ease of Use: Good
Customer Service: Good
See All User Reviews
Summary of User Reviews
What 7Shifts does well:
Users who recommended 7Shifts like that it is very easy to setup and use. Customers also like that it can be integrated with POS systems. Users said that it is an effective tool for tracking employee shifts, availability, and time-off requests.
What 7Shifts does not do well:
Users who gave 7Shifts critical feedback said that they sometimes experience technical difficulties when using the program.
Most Helpful Positive User Review
A user who gave 7Shifts a positive review on Trustpilot said that he has over 60 employees with different positions and that the software makes scheduling so much easier than it used to be. He likes that his employees can give him their availability and time off online, and he no longer worries about lost notes or text messages. He also mentioned that the programs connects well with his POS system.
Most Helpful Negative User Review
A user who gave 7Shifts a critical review on Capterra said that the software needs some updating. He reported that there are times when the server is down and that he sometimes experience glitches when he’s posting in the manager log.
Other 7Shifts User Reviews From Around the Web
Here are a few resources for finding helpful 7Shifts customer reviews. We rated the review sites on a scale from poor to excellent based on how trustworthy and useful the reviews seemed.
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*Average rating as of date article was written: November 3, 2017.
7Shifts offers three paid plans: Entree, The Works, and Enterprise. Entree and The Works cost $43.99 and $76.99 per month per location, respectively. You need to contact their sales team for Enterprise pricing. Annual pricing is discounted. The difference between the plans is the availability of advanced features like API data access, activity-based forecasting, and more.
|Staff Scheduling & Notifications|
|Automatic Shift Reminders|
|Account Activity Log|
|API Data Access|
|Real-Time Overtime Alerts|