99designs is an online marketplace where small business owners can run contests for their graphic design needs and receive entries from multiple designers. We compiled user reviews from around the web to determine what 99designs customers think about the company. We also compared the most common pricing options for small business owners.
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99designs Customer Reviews
Summary of User Reviews
We scoured hundreds of reviews and determined that 99designs has a mix of positive and negative reviews. Here’s what we found:
What 99designs does well:
According to positive reviews online, 99designs is ideal for business owners who are looking to have their logo, flyer, website or other designs created by graphic designers. The designs are categorized, which makes it easier for clients to choose a designer that specializes in a specific project. Users also commend 99designs for their excellent customer service.
What 99designs does not do well:
According to negative reviews of 99designs, the sheer volume of the designers on their platform can confuse clients, which creates a faulty rating system for designers. Some users complained that they have to go through hundreds of random designers with bad samples.
Most Helpful Positive User Review
According to one positive review on SiteJabber, the client used 99designs to rebrand their catering company. After receiving 350 designs from over 40 designers, the client finally knew what he wanted for his company. He now has a phenomenal logo and an accompanying business card design as well.
Most Helpful Negative User Review
According to one negative review on Trustpilot, the client regrets his choice of joining a guaranteed contest on 99designs — where he agreed to forfeit any refund options in exchange for receiving hundreds of design entries for his order. The client told 99designs that he was displeased with all the designs he received. They offered to provide extra promotion for his contest to more designers. He feels that he wasted $500 because he is not even going to use the logo he received. For him, the customer service was okay, but the designs he received were all awful.
Other 99designs User Reviews From Around the Web
Here are a few other resources for finding helpful 99designs customer reviews. We rated the review sites on a scale from poor to excellent based on how trustworthy and useful the reviews seemed.
|*Average ratings as of August 4th, 2017|
99designs has four pricing options. The price will vary based on what you want designed, the expertise level of the designers, and the quantity of design entries you want to receive. Prices range from $49 to $599 for their Bronze plan and $199 to $2,499 for their Platinum plan.
Below are samples of design categories you can order from the site, as well as the corresponding plan prices for each.
|Web Page Design|
|Number of Design|
99designs offers a wide variety of projects clients can request designs for. These include logos, website designs, business cards, landing pages, ad banners, and more. All packages include a money back guarantee — except for guaranteed design contests — as well as full copyright ownership of the final design.