Ace Dental is a provider of dental practice management software that can be deployed via local computer and network install or can be fully web-based. It features appointment management and reminders, claims management, clinical charting, imaging, patient account management, billing, treatment planning, and more. We compiled user reviews from around the web and determined that Ace Dental has a mix of positive and negative ratings. We also cover the pricing options available.
Ace Dental Customer Reviews
Ease of Use: Good
Customer Service: Good
Summary of User Reviews
What Ace Dental does well:
Users who recommend Ace Dental like that the system is very easy to learn and use. They also reported that the technical support team is helpful and responsive.
What Ace Dental does not do well:
Users who gave Ace Dental critical feedback said that there are bugs and glitches in the system. Customers also mentioned that the look and feel of the program could be improved.
Most Helpful Positive User Review
A user who gave Ace Dental a positive review on Capterra said that it is very easy to navigate through the program. She mentioned that she finds the recall system amazing. She also said that the appointment reminder feature has virtually eliminated their no-show patients. Lastly, she commended the IT support team for being reliable and open to suggestions.
Most Helpful Negative User Review
A user who gave Ace Dental a critical review said that the system operates slowly sometimes. He reported that the glitches cause his computer to freeze or crash. He also mentioned that the visuals could be improved.
Ace Dental Pricing
Ace Dental’s first three plans require a one-time fee based on the number of users. The Basic plan starts at $499, the Advanced plan starts at $999, and the Bundle plan starts at $2,199. The Web-Based plan is charged monthly, and price ranges from $99 to $198+.
(Two computer network)
- The Basic plan includes front office functionalities like patient billing, insurance billing, recall management, reports, and more.
- The Advanced tier includes the same features, but it also has clinical functions like restorative charting, perio charting, and clinical notes.
- The Bundle plan offers everything the first two plans has and has additional features like imaging bridges, scanner bridge, digital signature documents, and a full year of support and program enhancements.
- Ace Dental also offers the Web-Based subscription for those who need to have a system that is accessible anywhere.