Acquire.io is an integrated helpdesk and live chat software that allows users to provide customer and sales support through live chat and voice call. Its features include profile management, AI chatbot, co-browsing, video call, and more. In this review, we shared its available pricing options.
Acquire.io offers a free subscription and three paid plans: Premium ($35/agent/month), Team ($250/month), and Enterprise (customized pricing). The main differences between the plans include the number of agents and customer profiles, as well as access to premium features such as video and voice chat, reporting, AI chatbot, and more.
*Team Plan has an allocation of 5 agents. Users can opt to add more agents for $40/agent/month.
Top Helpdesk Software 2019
Summary of User Reviews
As of the date this article was written (07/30/18), there are no user reviews of Acquire.io online. If you are a past or current Acquire.io customer, leave a review to help others that are deciding whether or not to use the company.
Check out the list below of some of Acquire.io’s features.
- Live Chat
- Profile Management
- AI Chatbot
- Screen Sharing
- Video and Voice Call
- Offline Form
- Email Accounts
- Campaigns and Triggers
- iOS and Android App
- Team Analytics
Helpful Live Chat Software Resources
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9 Ways Live Chat Can Help You Achieve First Contact Resolution — Addressing a customer’s concern at the first point of contact is a key performance indicator. Read on to learn nine ways to use live chat to achieve this.
Best Helpdesk Software for Small Businesses in 2017 — We reviewed top and up-and-coming helpdesk platforms in the industry and came up with the three best options for small businesses. Read this article to find out our top recommendations and view our comparison of Freshdesk, HappyFox, and Zendesk.
Free Small Business Software: 35 Tools For Simplifying Your Business — There are a lot of free tools that can help you keep expenses down. In this article, we share with you some responses from small business owners who use these tools to make their business processes easier for free.
Does Acquire.io offer a free trial?
Yes. Acquire.io offers a 14-day free trial for its Premium plan.
Do I need to submit my credit card details for the free trial?
No. You only need to fill up this form to sign up for Acquire.io’s free trial.
How can I pay for my subscription?
Acquire.io accepts all major credit cards for subscription payments. The subscriptions are automatically renewed at the end of every billing cycle.
Can I cancel my subscription anytime?
Yes. After cancellation of subscription, your license will automatically stop working, and any credit from previous payments will not be refunded.
Acquire.io Overview Video
This video provides an overview of how the Acquire.io dashboard works.
When choosing a live chat software, it’s important that the software integrates with other applications your business is currently using. Here is a list of some of Acquire.io’s popular integrations:
- Google Analytics
- Microsoft Dynamics 365
- Zoho Support
Top Acquire.io Alternatives
Not sure if Acquire.io is the right fit for you? Read our reviews of all top live chat software.