Actionstep is a cloud-based legal practice management software designed to automate the workflows of law firms. Its features include client billing, document management, time tracking, calendar management, and more. In this article, we cover user reviews and pricing. Ready to try Actionstep? Get a free trial.
What Actionstep Does Well
Users who gave Actionstep a positive review said that the software is easy to use. Some also shared that its customizable workflows have increased the efficiency of their law practice.
“Document assembly is powerful and robust. It is very customizable. Customer support is very good. Help documentation is quite extensive, and actively updated. Lots of features and control. The workflow bar is really nice. There handling of workflows generally sets Actionstep apart from its competitors.”
— Brahm Dorst
What Actionstep Does Not Do Well
Users who gave Actionstep a negative review reported that setting up their matter management processes was tedious and time-consuming. Others complained about the lack of documentation and support.
“The cons are that it can take some time to set up your own processes. There is a fair bit of learning involved and the user guide can be hard to follow at times. But they are developing this continually and when in doubt you can raise a help ticket and their team get back to you within a few hours.”
— Mark Donovan
Actionstep costs $60 per user per month, with no long-term contracts required. They offer a 14-day free trial for anyone who wants to get a better idea of all their features. Users can cancel their subscription any time.
As part of the subscription, each user will get a 2GB worth of storage good for one year. The free storage size increases every year — 4GB on year 2, 6GB on year 3, and so on. There is also an option to add a 10GB storage on top of the free allocation which costs $1/user/month.
Ready to try Actionstep? Get a free trial.
Check out the list below of some of Actionstep’s features:
- Client Billing
- Calendar Sync
- Client Portal
- Conflict Check
- Matter Management
- Document Management
- Time Recording
- Mobile App
How can Actionstep automate the matter and client management process?
How can Actionstep help ensure document accuracy?
Here is a list of some of Actionstep’s popular integrations:
- Google Drive
- Microsoft Office