Active PBX is a cloud-based business and customer relationship management (CRM)-friendly phone system that works with an existing broadband internet connection. Its features include high-definition (HD) voice, HD video conferencing, virtual receptionist, call recording, and monitoring. In this article, we cover ActivePBX reviews and pricing. Ready to get started? Request a demo.
ActivePBX pricing is not published on its website. Software similar to ActivePBX can cost between $20/month (for basic software) and $1,000/month (for more advanced applications). It has three plans: Small Business, Professional, and Enterprise. The main differences between the plans are the number of phone lines/user, free toll minutes, and interactive voice response (IVR) devices.
Interested users may contact ActivePBX’s sales team for more specific pricing details.
Ready to get started with ActivePBX? Request a demo.
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Summary of Positive ActivePBX Reviews
As of the date that this article was written (June 5, 2019), there are very few ActivePBX positive reviews online. One user who gave a positive comment on G2 particularly likes its analytics feature and integration with Zendesk. He also appreciates how the software connects employees in real-time, even in remote workstations.
Summary of Negative ActivePBX Reviews
There are no up-to-date negative ActivePBX reviews online as of this writing. If you are a past or current ActivePBX customer, leave a review to help other business owners who are deciding whether or not to use the software.
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Check out the list below of some of ActivePBX’s features:
- HD voice
- HD video conferencing
- Call continuity
- Call recording and monitoring
- Custom call tagging
- Virtual receptionist
- Conference bridge
- And more
Can business owners or managers track the calls of their agents through ActivePBX?
Business owners or managers can track calls via ActivePBX’s call monitoring feature. They can even listen in and speak with the agent during an ongoing call with a customer without the latter noticing it.
How does ActivePBX help business owners track their business performance?
Business owners can use ActivePBX call logs to review call activities. There are also custom reports that enable them to view information about the average number of calls, duration, peak times, and more. In addition, they can see detailed reports that display the source and/or destination of calls for specific extensions.
Here is a list of some of ActivePBX’s popular integrations: