ActivePBX is a cloud-based business phone system. The system works with an existing broadband internet connection. We compiled user reviews from around the web and determined that ActivePBX generally has positive ratings. We also compared the most popular pricing options available.
Summary of ActivePBX User Reviews
What ActivePBX does well:
Users who gave ActivePBX positive feedback said that the the company’s customer support is responsive, friendly, and reliable. Customers also said that the system is flexible and adaptable to their business needs.
What ActivePBX does not do well:
No negative reviews were found at the time this article was written.
Most Helpful Positive User Review
A customer who gave ActivePBX a 5-star review on their Facebook page said that the company’s representatives were knowledgeable and patient. She mentioned that the staff made the whole process personalized and pain-free. She highly recommends ActivePBX if you need personalized service for your phone system needs.
ActivePBX offers three paid plans: Small Business, Professional, and Enterprise. The company doesn’t publish rates on their website, and you’ll need to contact them to get a free quote based on your business requirements. Prices for similar programs can range between $20/month (for basic software) to $1,000/month (for more advanced applications).
|Local Phone Numbers|
|Toll Free Phone Numbers|
|Voice Conference Rooms|
|Auto-attendants / IVRs|
The main differences between plans are the number of phone numbers, voice conference rooms, and toll free minutes included, and the availability of advanced features.
- HD voice
- HD Video Conferencing
- Call Continuity
- Call Recording
- Call Monitoring
- Cell Phone Integration
- Custom Call Tagging
- Virtual Receptionist
- Conference Bridge
- Unified Inbox
- Call Reports
- Paperless Faxing
- Multiple Extensions
- Softphone Support
- Unified Inbox (Voicemail/Fax/Email)
- Multi-Level IVR Auto Attendants
- Admin and User Web Portal
- Music On Hold
- Schedule Based Routing
- Ring Groups
- Hunt Lists (lists of ring groups)
- Click-to-Call from Web Control Panel
- Call Screening
- And more…
Useful ActivePBX Resources
Best VoIP Provider for Small Businesses in 2018 – We looked at the most popular providers and rising stars that covered the range of options for small businesses in terms of available features and price.
VoIP Speed Test — How Many VoIP Phones Can Your Internet Connection Support – Before you install a VoIP phone service for your small business, make sure you know how to measure your internet connection’s ability to manage the traffic.
Things to Consider When Setting up VoIP Phone Service – Learn everything you need to find the best VoIP phone service provider for your needs.
VoIP vs Landline: What’s the Best Small Business Phone System – Learn about the advantages and disadvantages of voice-over-IP (VoIP) and traditional landlines. Explore both technologies so you can decide on the best solution for your business.
Hosted PBX vs. SIP Trunking VoIP Phone Service – In this article, we explain hosted private branch exchange (PBX) and session-initiated protocol (SIP) trunking in more detail as well as when to use one over the other.
ActivePBX Video Overview
This video shows how ActivePBX can help your business.
When choosing a business phone solution, it’s important that it integrates with other applications your business is currently using. Here is a list of some of ActivePBX’s popular integrations.