Acuity Scheduling is an appointment-setting software that allows business owners to have their clients self-book appointments, pay for services, and reschedule dates. The application can also be integrated with payment processing software, website builders, and analytics applications. We compiled user reviews from around the web to determine what Acuity Scheduling customers think about the company. We also compared the most common pricing options for small business owners.
Acuity Scheduling Customer Reviews
Ease of Use: Excellent
Customer Service: Excellent
Summary of User Reviews
We scoured hundreds of reviews and determined that Acuity Scheduling has mostly positive reviews. Here’s what we found:
What Acuity Scheduling does well:
According to the positive reviews online, clients like Acuity Scheduling because it is easy to use, and it integrates well with other applications like GotoMeeting. They like that it sends you a list of your upcoming schedule for the week as well. A lot of users said that they think the software is affordable for the features that it offers. They also mentioned that the survey function allows them to gain more insight about their clients.
What Acuity Scheduling does not do well:
There are only a few negative reviews of Acuity Scheduling. According to the ones we found, Acuity Scheduling needs a better interface for editing. Some clients are confused about how they can edit tasks and schedules that they made mistakes on.
Most Helpful Positive User Review
According to one positive review on G2 Crowd, the client chose Acuity Scheduling because it integrates seamlessly with GoToMeeting and offers a lot of customization features. The client said that the software allows her to create links for different services such as onboarding, training, and client appointments. The client also liked that she was able to customize her scheduling page to match their branding.
Most Helpful Negative User Review
According to one negative review on GetApp, the client was working on an intake questionnaire, and he could not edit or switch the order of the questions after they had been created. He said that he eventually gave up rearranging the sequence.
Other Acuity Scheduling User Reviews From Around the Web
Here are a few other resources for finding helpful Acuity Scheduling customer reviews. We rated the review sites on a scale from poor to excellent based on how trustworthy and useful the reviews seemed.
|*Average ratings as of August 17th, 2017|
Acuity Scheduling Pricing
Acuity Scheduling has four plans — Freebie, Emerging Entrepreneur, Growing Business, and Powerhouse Player. The paid plans costs $10, $19, and $34 per month respectively. The main differences between the plans are the number of calendars and features you can use on the platform.
|Unlimited Services and Appointments|
|Automatic Time Zone for Clients|
|Multiple Time Zones for User’s Different Staff/Location|
All of the plans have advanced features which include an option to embed the scheduler onto your website, sync with third party applications, sync with iCloud, create invoices and accounting records, email marketing, and more.
Acuity Scheduling offers a 14-day free trial for users who would like to test it out first. According to their website, no credit card and no commitment is required.