Acuity Scheduling is an appointment scheduling software that allows business owners to have their clients self-book appointments, pay for services, and reschedule. The application can also be integrated with payment processing applications, website builders, and analytics tools. In this review, we cover user reviews and pricing. Ready to try Acuity Scheduling? Get a free trial.
What Acuity Scheduling Does Well
Users who gave Acuity Scheduling a positive review said that the software has an outstanding solution for online scheduling. They love that they can easily create and customize different appointment types. Several users also mentioned that Acuity is extremely intuitive, quick to set up, and affordable.
“Acuity Scheduling makes scheduling appointments with clients extremely easy. You can set recurring time slots, but it’s also easy to block those off, waterfall appointments to different users in your organization, and you can easily create and customize different appointment types.”
– Joel Heard
What Acuity Scheduling Does Not Do Well
Users who gave Acuity Scheduling a negative review complained that their customer service has no phone number that they can call for urgent issues and that all concerns are handled only via email. They also mentioned that the map feature is not accurate.
One user who gave Acuity Scheduling a negative review on Capterra said that the only issue he has with the software is that it doesn’t accurately show where his business is actually located on the map. However, he mentioned that it’s the only feature he is not satisfied with.
Acuity Scheduling Pricing
Acuity Scheduling offers one free plan, Freebie, and three paid subscription plans: Emerging ($15/month), Growing ($25/month), and Powerhouse ($50/month). The main differences between the plans are the number of calendars included, multiple time zones for user’s different staff/locations, custom API & CSS, sign Business Associate Agreement (BAA) for HIPAA Compliance, and more.
Ready to try out Acuity Scheduling? Get a free trial.
Top Picks from Fit Small Business
3 Best Appointment Scheduling Software Systems for 2018 — Appointment scheduling applications allow clients to schedule and pay for appointments and related services online. We researched the top-rated appointment scheduling software options and decided to review three of them. Read on for our review and top recommendations.
Acuity Scheduling Features
Check out the list below of some of Acuity Scheduling’s features:
- Embed Scheduler to the User’s Website
- Reminder Emails
- Text Messaging Reminders
- Offer Subscriptions/Memberships to Generate Recurring Revenue
- Sell Appointment Packages and Gift Certificates
- Automatic Time Zone Conversion for Clients
- Display User’s Logo
- Customize with User’s Company Colors
- Edit All App Text
Acuity Scheduling FAQ
Does Acuity Scheduling offer a free trial?
Yes. Interested users may enjoy Acuity Scheduling’s paid plans’ full features for seven days by simply creating an account. They also offer a free plan that has limited features.
Can users upgrade or downgrade from one plan to another?
Yes. Users can upgrade or downgrade their plans as needed. If a user decides to downgrade, all of his account settings will be preserved.
Here is a list of some of Acuity Scheduling’s popular integrations:
- Constant Contact
- Mad Mimi
- Google Analytics