Adobe Campaign is a marketing platform that allows small business owners to deliver personalized campaigns across offline and online channels. We compiled Adobe Campaign user reviews from around the web to determine what their customers think about the company. We also compared the most popular pricing options for small business owners.
Adobe Campaign Customer Reviews
Overall Experience: Good
Ease of Use: Fair
Customer Service: Average
Summary of User Reviews
We scoured hundreds of reviews and determined that Adobe Campaign has generally positive ratings. Here’s what we found:
What Adobe Campaign does well:
Users who gave Adobe Campaign a positive review liked its wide range of features and functionalities, making it a complete online and offline marketing solution. Though there are a lot of features that not all businesses may need or use, they claim that Adobe Campaign has flexible offerings for entrepreneurs, small businesses, and enterprises.
What Adobe Campaign does not do well:
Users who gave Adobe Campaign a negative review said that the program freezes and crashes which can sometimes be very frustrating when they have unsaved work. Others claim that there are features that are not very user-friendly and may not be for starters as it takes a while to learn how to use them.
Most Helpful Positive User Review
One user who gave Adobe Campaign a positive review on G2 Crowd said that she liked how flexible the platform is for different business needs. She said that it is important for the user to be clear with their objectives to identify which of the wide range of features can be most beneficial for their business. She claimed that it provides complete automation and easy integration with other software.
Most Helpful Negative User Review
One user who gave Adobe Campaign a negative review on TrustRadius said that even though he is using a high-end computer, he still experienced the program crashing and freezing for unknown reasons. He also believes that even though the user interface works well, it must still be updated.
Adobe Campaign User Reviews from Around the Web
Here are a few other resources for finding helpful Adobe Campaign customer reviews. We rated the review sites on a scale from poor to excellent based on how trustworthy and useful the reviews seemed.
|*Average Rating as of July 25, 2017|
Adobe Campaign Pricing
Adobe Campaign does not have pricing information on their website as they claim to offer flexible customized packages depending on the user’s needs. Adobe Campaign offers a product demonstration for interested users. Some of its features include cross-channel campaign orchestration, integrated customer profile, targeted segmentation, contextual email marketing, real-time integration management, operational reporting, and more.
Is Adobe Campaign Right For Your Small Business?
Adobe Campaign’s platform can be used for marketing campaigns for different business industries. Although the pricing is not publicly available, some users claim that it can also match the budget and needs of small businesses because Adobe Campaign provides customized pricing plans depending on the user’s needs.