ADP TotalSource is a cloud-based HR software that provides professional employer organization (PEO) services. It integrates HR management functions into a single-source solution and offers tools that assist businesses in managing talent, payroll, and compliance. In this article, we cover ADP TotalSource reviews and pricing. Ready to get started? Request a demo.
ADP TotalSource Pricing
ADP TotalSource pricing is not readily available on its website. Pricing for services similar to it ranges from $125 to $155 per employee per month. This includes handling of payments and payroll, risk and compliance, and benefits such as insurance, retirement plans, and COBRA. Interested users may contact ADP TotalSource’s sales team to request a quote.
Ready to get started with ADP TotalSource? Request a demo.
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Summary of Positive ADP TotalSource Reviews
Users who gave ADP TotalSource a positive review said that it enables their employees to access all the relevant information they need from anywhere. They also shared that customer service representatives are always helpful and are very professional.
One user who gave ADP TotalSource a positive review on Capterra commented that their user experience is far better than their previous PEO provider. He added that through features such as TotalSource and Workforce, they can easily see their employment profile, benefits, retirement, employer-sponsored programs, ongoing education, and other useful planning and professional development tools.
Summary of Negative ADP TotalSource Reviews
Users who gave ADP TotalSource a negative review said that its pricing is not completely transparent and that it makes a lot of promises that are never acted upon. They also commented that it is difficult to run reports through the system and that payroll processing can be cumbersome.
One user who gave ADP TotalSource a negative review on GetApp said that it contractually agrees to many things and then does not do them. He shared that this covers processing payroll and promising the availability of short-term disability. He added that it did properly report wages to the state, causing the employer to be out of compliance with a statutory filing.
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ADP TotalSource Features
Check out the list below of some of ADP TotalSource’s features:
- Hands-on payroll and benefit administration
- Strategic talent hiring
- Performance assessment
- Fortune 500-caliber benefits
- Expert guidance
- Identify compliance blind spots
- Data driving strategies
- And more
ADP TotalSource FAQs
Who is responsible for the employees’ wages and employment taxes?
ADP TotalSource assumes responsibility for processing payroll and for compliance with rules and regulations governing the reporting and payment of federal and state taxes on wages and other benefits. It also performs the role of reporting income and handling withholding, FICA, and FUTA.
How do I get access to my client’s payroll reports?
Each of your client utilizing ADP TotalSource will be able to add you as an External Administrator. This will give you access to the payroll reports that are updated with each payroll submission. This will also allow you to work with internal ADP customer service representatives.