ADP Workforce Now is a cloud-based human resources software that manages HR functions from recruitment to retirement. It offers services for managing payroll and tax filing, time and attendance, benefits, and more. In this article, we covered user reviews. Ready to get started with ADP Workforce Now? Request a demo.
What ADP Workforce Now Does Well
Users who gave ADP Workforce Now a positive review said that they can easily track time and attendance, administer benefits, and manage payroll using the software. They also commended its ease of use that allows them to efficiently accomplish their day-to-day tasks.
“It is an excellent system for tracking timecards, requesting time-off, and keeping track of all of the vacation balances at any point in time. In addition to time-related requests, the ADP Workforce Now system is also great at keeping users up-to-date on employee-wide notices. It is an easy system for sharing new company-wide policies to make sure every employee is up to date on new policies.”
— Whitney Kelley
What ADP Workforce Now Does Not Do Well
Users who gave ADP Workforce Now a negative review complained about its unorganized customer support team which doesn’t provide accurate solutions to their concerns. They also mentioned experiencing glitches when using its mobile app and the geofencing login feature.
“There is a lack in the customer service. Meaning, each piece of the product requires contact with a different person. The Workforce Now product is presented as one fluid system, but there doesn’t seem to be anybody at ADP that understands the workings of the system as a whole. It can be very confusing and cumbersome at times because you don’t always know who to reach out to.”
— Amy Sansone
ADP Workforce Now Pricing
ADP Workforce Now’s pricing structure isn’t readily available on their website, but according to a third-party website, pricing starts at $62 per month. Potential users are encouraged to contact their sales team to get a custom quote.
Ready to get started with ADP Workforce Now? Request a demo.
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ADP Workforce Now Features
Check out the list below of some of ADP Workforce Now’s features:
- Time Tracking
- Attendance Monitoring
- Employee Records
- Policy Acknowledgement
- Workforce Reporting
- Compliance Tracking and Reporting
- Preconfigured New-Hire Templates
- Employee Self-Service
- Applicant Screening and Recruitment
- Performance Management
- Compensation Planning
- Benefits Enrollment
- Executive and Manager Insights
- Microsoft Outlook Integration
ADP Workforce Now FAQ
How does ADP Workforce Now help users track employee time and attendance?
How does ADP Workforce Now help users recruit and manage applicants?