AdvancedMD is an electronic health record/EMR solution that assists healthcare practitioners in workflow automation, data transfers, and record keeping. It features tools for practice management, electronic health records, patient engagement, telemedicine, financial analytics and business intelligence reporting, and more. We compiled user reviews from around the web and determined that AdvancedMD has a mix of positive and negative ratings. We also cover the pricing options for small business owners.
Want to know the top EMR software for small business? Read our AdvancedMD alternatives guide.
AdvancedMD Customer Reviews
Ease of Use: Good
Customer Service: Fair
Pricing: Fair
Summary of User Reviews
What AdvancedMD does well:
Users who recommended AdvancedMD said that it is user-friendly. Customers like that they are able to integrate their credit card processor with the software, as well as generate monthly reports. Users also said that the system is flexible and customizable.
What AdvancedMD does not do well:
Users who gave AdvancedMD critical feedback said that the software is sometimes slow to respond. Customers also reported that customer service is below average and that the software is a bit pricey.
Most Helpful Positive User Review
A user who gave AdvancedMD a positive review on Capterra said that the system is very easy to use and learn. She mentioned that there are plenty of helpful files and videos for training. She also reported that there are many useful reports that she can run regularly and that the entire system is organized.
Most Helpful Negative User Review
A user who gave AdvancedMD a critical review said that he sometimes encounter glitches in the system. He reported that customer support isn’t very reliable in terms of solving technical problems. He also said that the software is quite expensive.
Other AdvancedMD User Reviews From Around the Web
Here are a few resources for finding helpful AdvancedMD customer reviews. We rated the review sites on a scale from poor to excellent based on how trustworthy and useful the reviews seemed.
*Average rating as of date article was written: November 9, 2017.
AdvancedMD Pricing
AdvancedMD pricing information is available only upon request. The company doesn’t publish rates on their website, but according to a third party resource, AdvancedMD pricing starts at $169 per month. Also, based on consolidated reviews from users from third party sites, it appears to be at a higher price range compared to its competitors.
The software features appointment management, charting, e-prescribing, E/M coding, handwriting recognition, HIPAA compliance, voice recognition, a patient portal, and more.
Compare AdvancedMD Competitors
Not sure if AdvancedMD is the right health record management software for you? Check out our reviews of top EMR software.
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Anjum Asad MD
Verified Review
This reviewer provided a screenshot to verify they are an active user of the product.
Review SourceFitSmallBusiness invited user to leave a review and offered a nominal gift card as a thank you.
Its a complete system with PM, EMR and Billing (optional), Customer service is great, they resolve issue right there and then while being on the phone with them. Eperescription, ifax (optional), patient portal. Cost for the whole package is affordable. Customizable, you can select your template according to your needs, built in notes as well as easily customizable as well. wide range of CPT as well as built in ICD 10. Advanced MD is apple compatible except its Ifax. Billing is great, quick revenue cycle
Too many clicking to get 1 thing done, unavailability of summary page, limitation of scanners that are Twain compatible only.
Ifax was not apple/ Mac/ iMac compatible. Only Fujitsu Fi-series is compatible with the software.
Verified Review
This reviewer provided a screenshot to verify they are an active user of the product.
Review SourceFitSmallBusiness invited user to leave a review and offered a nominal gift card as a thank you.
Caitlyn Syfert
Review SourceFitSmallBusiness invited user to leave a review and offered a nominal gift card as a thank you.
Our pain clinic purchased AdvancedMD, and it’s very functional. Everything is great when I click on any function and they work right away. It is also very easy to learn and very user friendly.
Sometimes, I get a little stuck if I’m trying to open up a certain document with the EOB’s. But other than that, everything works perfect and it helps the business. It’ been a great experience with AdvancedMD.
n/a
Review SourceFitSmallBusiness invited user to leave a review and offered a nominal gift card as a thank you.
Amber Mander
Verified Review
This reviewer provided a screenshot to verify they are an active user of the product.
Review SourceFitSmallBusiness invited user to leave a review and offered a nominal gift card as a thank you.
All of the features are great. The training hours and the personal trainer is awesome and that all comes with the software. Overall, the experience has been a good one for me.
The only thing to complain about is the therapists had a hard time understanding how to do their notes. It also took me a little while to make their note templates for them.
The pricing is more then expected so that would of been nice to know.
Verified Review
This reviewer provided a screenshot to verify they are an active user of the product.
Review SourceFitSmallBusiness invited user to leave a review and offered a nominal gift card as a thank you.
Rose Dunaway
Review SourceFitSmallBusiness invited user to leave a review and offered a nominal gift card as a thank you.
Customer Service is excellent! EHR integrates with the PM seamlessly.
Only dislike is not being able to edit payments; it must be voided and reposted.
Ease of Use
Review SourceFitSmallBusiness invited user to leave a review and offered a nominal gift card as a thank you.