Agile CRM is a CRM software with integrated sales and marketing automation tools. Its features include lead tracking and scoring, deal monitoring, contact management, and task management functions. We compiled Agile CRM user reviews from around the web and determined that it generally has positive ratings. We also compared its available pricing options.
Summary of User Reviews
What Agile CRM Does Well
Users who recommended Agile CRM said that they like the software’s ease of use and integrations. They like that the program is versatile enough to meet the needs of different departments in their company with its various features.
What Agile CRM Does Not Do Well
Users who gave Agile CRM negative reviews said that although he likes the overall performance of the system, there are some functionalities that can be further improved such as the overall user interface.
Most Helpful Positive User Review
A user who gave Agile CRM a positive review on G2 Crowd said that it is a great all-in-one CRM software that allows sales, marketing, and service tools to be streamlined in a single platform. He also said that the free plan is a great way for interested users to test out the program before purchasing a paid subscription.
Most Helpful Negative User Review
A user who left a negative review of Agile CRM on G2 Crowd said that he would appreciate the software better if some features can be improved such as the user interface, email template setup, and forms setup.
Agile CRM Pricing
Agile CRM offers a free subscription and three paid plans: Starter ($14.99/user/month), Regular ($49.99/user/month), and Enterprise ($79.99/user/month). The main differences between the plans are the number of contacts and the availability of advanced features such as email campaigns, social monitoring, reporting, and third party integrations.
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Agile CRM Features
Check out the list below for some of Agile CRM’s features.
- Timeline: provides users with a chronological view of contact interactions.
- Calendar: allows users to sync with Google Calendar so they’re informed about upcoming meetings and appointments.
- Deals Management: automates management of deals, stages, and milestones of a user in closing a deal.
- Project Management: lets users increase sales efficiency with drag-and-drop project management capabilities.
- Reports and Analytics: gives users constant insight with advanced analytics, metrics, and reports.
- Lead Scoring: automates a user’s scoring with real-time alerts in order to qualify more leads faster.
- Marketing Automation: allows users to automate their marketing campaigns with features such as web pop ups, email newsletters, automatic responses, and personalized campaigns across mobile and social media channels.
- Service Features: enables users to provide a more personalized customer support experience.
Helpful CRM Software Resources
The 6 Best CRM Software for Small Business in 2018 – Read our buyer’s guide for the top six CRM for small businesses. We looked at the most popular options and rising stars that cover the range of options for small businesses in terms of price, features, and integrations.
What is CRM Software? An Introduction for Small Businesses – A CRM software stores contact information, logs conversations, tracks the progress of sales, and helps users manage their daily tasks. We share how Insightly helps business owners streamline and automate their tasks.
Best Free CRM Software — Want to use a CRM, but not willing to invest any resources? Read our guide on the best free CRM for businesses, plus analysis on what features you’ll get with each.
Small Business Software Survey: Key Findings about Small Businesses – Fit Small Business polled 293 small business owners and employees to offer a glimpse of how small businesses leverage software to facilitate their day-to-day operations. In this article, we share what types of software are widely used by small businesses.
Agile CRM FAQ
Does Agile CRM have a free trial?
Yes. Interested users can sign up for a free account here.
Can users change their subscription plan or cancel their subscription at any time?
Users can upgrade, downgrade, or cancel their subscription plan at any time.
Who is considered as a “user” on Agile CRM?
A user is anyone who has unique log-in credentials to Agile CRM.
Agile CRM Overview Video
This video provides an overall background on what Agile CRM can do to help users fully integrate their sales, marketing, and lead scoring tasks in one place.
Popular Integrations
When choosing a CRM software, it’s important that the software integrates with other applications your business is currently using. Here is a list of some of Agile CRM’s popular integrations:
- Zendesk
- Amazon Web Services
- Stripe
- Xero
- Quickbooks
- Shopify
- WooCommerce
- Magento
- WordPress
- Unbounce
Top Agile CRM Alternatives
Not sure if Agile CRM is the right fit for you? Read our reviews of all top CRM software for comparison or check out one of these three Agile CRM competitors.
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Minoy Shetty
Review SourceOrganic
Agile CRM and ClickDesk seamlessly integrate with best of class web apps such as Shopify, Wufoo, Harvest, Quickbooks Online, Basecamp, Google Apps, and many more.
Customer support is excellent and replies rapidly.
The breadth of features and breadth of integrations AgileCRM and ClickDesk offer is unparalleled. You would have to patch together several apps to match what AgileCRM and ClickDesk do.
At one point it became hard to organize people you had to follow-up with just by using tags and notes.
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Review SourceOrganic
Mercy Mwangi
Review SourceOrganic
Agile CRM and ClickDesk seamlessly integrate with best of class web apps such as Shopify, Wufoo, Harvest, Quickbooks Online, Basecamp, Google Apps, and many more.
Customer support is excellent and replies rapidly.
The breadth of features and breadth of integrations AgileCRM and ClickDesk offer is unparalleled. You would have to patch together several apps to match what AgileCRM and ClickDesk do.
I wish it had a more customizable interface that allowed for more of a functional workflow set-up rather than a structural database interface.
It’s buggy and needs more polish.
Try it. Agile CRM is particularly good for ecommerce and SaaS business models. Look for the new breed of full service all-in-one apps that integrate marketing automation and CRM. Another one to look at in this category is Intercom.
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Review SourceOrganic