2019 Agile CRM Reviews, Pricing, & Popular Alternatives

Item: Agile CRM
Rating: 4.3

By Eunice Quilla on March 14, 2019 | CRM Software, Reviews

Average Rating 4.3 4.3 from 6 ratings

Agile CRM is a CRM software with integrated sales and marketing automation tools. Its features include lead tracking and scoring, deal monitoring, contact management, and task management. In this article, we cover Agile CRM reviews and pricing. Ready to get started? Sign up for free.

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Agile CRM Pricing

Agile CRM pricing depends on a free plan and three paid subscription options: Starter ($14.99/user/month), Regular ($49.99/user/month), and Enterprise ($79.99/user/month). The main differences between the plans are the number of contacts and the availability of advanced features such as email campaigns, social monitoring, reporting, and third-party integrations.

Choose Your Plan	Monthly Pricing ($/User/Month)	Annual Pricing* ($/User/Month)
Free	$0	$0
Starter	$14.99	$9.99
Regular	$49.99	$39.99
Enterprise	$79.99	$64.99
Looking for a consultative sales process? Check out Pipedrive.

Agile CRM’s free plan is for up to ten users only.

Ready to get started with Agile CRM? Sign up for free.

Visit Agile CRM

Top CRM Software 2019

	Salesforce	Pipedrive	Zendesk Sell

Best For	Robust CRM featuring agent workspaces with 360-degree customer views and detailed case management	Field sales teams with a consultative sales process	Salespeople who want to track leads and sales in one platform
Pricing	Starts at $25/month (See more pricing details)	Starts at $15/month (See more pricing details)	Starts at $19/month (See more pricing details)
	Read Reviews	Read Reviews	Read Reviews

Quiz: Which CRM is Best for You?

What Agile CRM Does Well

Users who gave Agile CRM a positive review said that they like the software’s ease of use and its seamless integrations with third-party applications. They also like that the program is versatile enough to meet the needs of different departments in their company with its various features.

“Agile CRM and ClickDesk seamlessly integrate with the best of class web applications such as Shopify, Wufoo, Harvest, Quickbooks Online, Basecamp, Google Apps, and many more. Its customer support works excellent and replies promptly.”
– Minoy Shetty

What Agile CRM Does Not Do Well

Users who gave Agile CRM a negative review said that although he likes the performance of the system, there are some functionalities that can be further improved such as the overall user interface.

“I wish it had a more customizable interface that allowed a more functional workflow set-up rather than a structural database interface.”
– Mercy Mwangi

Top CRM Software Pick from Fit Small Business

6 Best CRM for Small Business 2019 — A CRM software helps your sales team stay organized so they can better focus their efforts and close more deals. In this guide, we compare more than twenty programs offering a range of options to determine the best for small businesses in terms of price, features, and integrations. Read on to find out which one fits your business needs.

Agile CRM Features

Check out the list below of some of Agile CRM’s features:
SEE FEATURES

Appointment Scheduling
Project Management
Social Media Marketing
Landing Pages
Email Tracking
Telephony
Video Emails
Multichannel Campaigns
Contact Management
Lead Prospector and Lead Scoring

HIDE FEATURES

Agile CRM FAQ

Which browsers work best with Agile CRM?
SEE ANSWER

Agile CRM is completely web-based. The application is optimized to work best in Google Chrome and Mozilla Firefox.
HIDE ANSWER

How secure is my data with Agile CRM?
SEE ANSWER

Agile CRM uses a highly secure namespace on the Google cloud and users’ data is stored in a single database. This allows for data to remain private and separate from the massive and shared database.
HIDE ANSWER

Popular Integrations

Here is a list of some of Agile CRM’s popular integrations:
VIEW INTEGRATIONS

HIDE INTEGRATIONS

Agile CRM Alternatives

Have you read these Agile CRM reviews and are still not sure if it’s the right fit for you? Read our reviews of all top CRM software providers.

View Top Competitors

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Reviews (6)
Disclaimer: Reviews on FitSmallBusiness.com are the product of independent research by our writers, researchers, and editorial team. User reviews and comments are contributions from independent users not affiliated with FitSmallBusiness.com's editorial team. Banks, issuers, credit card companies, and other product & service providers are not responsible for any content posted on FitSmallBusiness.com. As such, they do not endorse or guarantee any posted comments or reviews. Post Your Review

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Mike Porter
2 Reviews
25 Points
2 Screenshots
0 Answers
Verified Review This reviewer provided a screenshot to verify they are an active user of the product.
Review SourceFitSmallBusiness invited user to leave a review and offered a nominal gift card as a thank you.
July 10, 2019 at 10:17 pm
★ ★ ★ ★ ★
Overall Experience
★ ★ ★ ★ ★
Ease of Use
★ ★ ★ ★ ★
Pricing
★ ★ ★ ★ ★
Customer Service
What does the software or service do well?
I have evaluated lots of CRM/marketing automation platforms and used several of them. For the money, Agile CRM does pretty much everything I want. Included in the SaaS software is a set of integrated modules for CRM, marketing automation, and service desk. I don’t use the service desk portion at all, but the CRM is pretty great and includes lead scoring, tracking, filters, and tags. An online appointment calendar is included. I sync it to a Google calendar so anyone can book calls with me at times I am available. The marketing automation module features emails, forms, landing pages, and automated campaigns. Technical support is available through chat, email, and phone. They don’t always have solutions when one is pushing the boundaries of the program, but they are always responsive and helpful.
What does the software or service not do well?
The number of active campaigns is really limited at the lowest price package. I began at Agile’s Starter level to set up the contact database, create emails and landing pages, etc. When I needed more extensive campaigns (like year-long email drips) I had to upgrade. Still a reasonable price, but can get frustrating when those limits are reached.
What do you wish you had known about the software or service before using?
Agile CRM is a little restrictive about email reputation. They will throttle the number of emails you can send a day if you’ve had too many bounces or non-opens. Users should clean up their databases before sending mass emails. Use a service to verify deliverability and remove questionable records from the list.
Have you used a competitor to the software or service? If so, how does it compare?
I’ve used a scaled down version of Ontraport called Sendpepper (no longer available). Liked it, but clients complained about the odd sender name in the emails and the vendor wanted $2k to fix it. Next I used Greenrope which is the most full-featured product I’ve seen. I didn’t use most of the functions though. The price was too high for what I needed at the time. The transition to Agile CRM was relatively smooth. Easy to learn and get up and running with a basic system quickly. Have since referred two clients and a colleague to Agile CRM. They are all happy with the program.
Verified Review This reviewer provided a screenshot to verify they are an active user of the product.
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jgomez
2 Reviews
25 Points
2 Screenshots
0 Answers
Verified Review This reviewer provided a screenshot to verify they are an active user of the product.
Review SourceFitSmallBusiness invited user to leave a review and offered a nominal gift card as a thank you.
July 6, 2019 at 12:04 am
★ ★ ★ ★ ★
Overall Experience
★ ★ ★ ★ ★
Ease of Use
★ ★ ★ ★ ★
Pricing
★ ★ ★ ★ ★
Customer Service
What does Agile CRM do well?
The consolidation of information is AMAZING!
What does Agile CRM not do well?
How slow the system is.
What do you wish you had known about Agile CRM before using?
I wish I would have known that the campaigns are a certain limit before purchasing.
Have you used a competitor to Agile CRM? If so, how does it compare?
Zoho previously. Agile is better.
Verified Review This reviewer provided a screenshot to verify they are an active user of the product.
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Dayana Yusimg Perez Chang
8 Reviews
95 Points
8 Screenshots
0 Answers

Verified Review This reviewer provided a screenshot to verify they are an active user of the product.
Review SourceOrganic
June 27, 2019 at 9:26 pm
★ ★ ★ ★ ★
Overall Experience
★ ★ ★ ★ ★
Ease of Use
★ ★ ★ ★ ★
Pricing
★ ★ ★ ★ ★
Customer Service
What does Agile CRM do well?
We like that you have sales and contacts tracking, that allows you to analyze web pages to check the consumer’s purchasing habits, and that emails can be sent bi-directionally. We like your communications system, which offers telephony. Its cost is lower than that of many other CRMs ($ 9 per user per month). Agile crm allows us to manage keywords for SMS marketing, and we can track each campaign, with the inclusion of an excellent system of detailed reports.
What does Agile CRM not do well?
Agile limits the gamification that can be achieved with it, since we can not manage comments from our public, manage contests and rewards, or simply implement identification cards. The platform does not program samples either. The task manager does not offer views of spreadsheets, and you can not check the chronology of each project with the gantt work system.
What do you wish you had known about Agile CRM before using?
We recommend having a good cellular device or tablet, in the case of those who will work based on agile crm mobile access. In this way you can get a job of higher quality. Agile crm is excellent to keep a progressive count of the performance of each marketing campaign, and the feedback obtained by each client. It is highly recommended for lead management, and to automate workflows.
Verified Review This reviewer provided a screenshot to verify they are an active user of the product.
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Rajat Sharma
20 Reviews
135 Points
12 Screenshots
1 Answer

Verified Review This reviewer provided a screenshot to verify they are an active user of the product.
Review SourceFitSmallBusiness invited user to leave a review and offered a nominal gift card as a thank you.
April 29, 2019 at 11:30 am
★ ★ ★ ★ ★
Overall Experience
★ ★ ★ ★ ★
Ease of Use
★ ★ ★ ★ ★
Pricing
★ ★ ★ ★ ★
Customer Service
What does the company do well?
sales automation, boosting market efficiency, smooth customer service resolution, effective notifications to customers, reporting and dashboards, customer notifications, emails, SMS, reminders, AI, ML, and NLP integration, and chatbot integration. Gone are the days of customers having to repeat their requests to multiple people across multiple channels. Now, you can resolve cases faster the first time with guided case management and intelligent knowledge bank. It has helped with case capture, case allocation, and approval and workflows.
What does the company not do well?
UI can be upgraded for a better UI experience. Overall customer onboarding experience can be improved with deeper process flows covering all business use cases. Integration with other reporting tools such as Tableau can be improved to give better reporting experience.
What do you wish you had known about the company before using?
It meets the requirements of the customer relationship management system as it has the advantages below over other systems. It’s easy to use and navigate. It’s easy to setup. It has easy admin navigation for better prospects. The quality of support is immensely appreciated as the support team provides quick resolutions. It makes it easy to do business with other stakeholders. It could improve on its integration with other systems.
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Minoy Shetty
6 Reviews
60 Points
0 Screenshots
0 Answers

Review SourceOrganic
November 7, 2018 at 10:15 am
★ ★ ★ ★ ★
Overall Rating
★ ★ ★ ★ ★
Price
★ ★ ★ ★ ★
Ease of Use
★ ★ ★ ★ ★
Functionality
What does the company do well?
Agile CRM and ClickDesk seamlessly integrate with best of class web apps such as Shopify, Wufoo, Harvest, Quickbooks Online, Basecamp, Google Apps, and many more.
Customer support is excellent and replies rapidly.
The breadth of features and breadth of integrations AgileCRM and ClickDesk offer is unparalleled. You would have to patch together several apps to match what AgileCRM and ClickDesk do.
What does the company not do well?
At one point it became hard to organize people you had to follow-up with just by using tags and notes.
What do you wish you had known about the company before using?
N/A
Review SourceOrganic
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