Aldelo Touch is an iPad point of sale (POS) software that helps restaurant and bar owners run their businesses more efficiently. The software allows servers to add orders, bill customers, and charge their credit cards. We compiled user reviews from our website and around the web to determine what Aldelo Touch customers think about the company. We also compared the most common pricing options for small business owners.
For an in-depth comparison of three top POS software, read our POS software buyer’s guide.
Aldelo Touch Customer Reviews
Summary of User Reviews
We scoured hundreds of reviews and determined that Aldelo Touch has mainly positive reviews. Here’s what we found:
What Aldelo Touch does well:
According to the positive reviews online, Aldelo Touch provides an efficient and easy-to-use tablet POS device. Staff can learn how to use it quickly as well. Its features are useful — for example, tracking down sales is easy using the system. It also has an employee and inventory management system that can always be accessed, even when the software is not connected to the internet.
What Aldelo Touch does not do well:
According to negative reviews, Aldelo Touch is outdated and there are various reports of software glitches from clients.
Most Helpful Positive User Review
One positive user review on Capterra said that Aldelo Touch is worth the price. They also appreciate the 24/7 customer support, which helps out restaurants and bars that close late. The user also mentioned the usefulness of the Offline Mode feature because it lets them continue their work without any issues when the internet goes down.
Most Helpful Negative User Review
A collection of negative reviews on PCMag from users said that they experienced glitches with the products they received. Some complained about its limitations in functionality. For example, if a client wants to pay their bill and their server is not available, waiters not assigned to that area cannot use their POS device to process the request. They have to go to the main POS terminal to do so.
Aldelo Touch Pricing
Pricing for the Aldelo Touch iPad POS device is not published on the Aldelo website, but based on a third party site selling POS systems, it costs $30. Access per device costs $50 per month for monthly contracts, $30 per month for quarterly contracts, and $10 per month for annual contracts.
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Aldelo Touch has the features of traditional POS systems, while providing the mobility of an iPad POS. It also has functionalities for creating unlimited menu items, discounts, multi-level pricing, printer routing, and more.