Aloha POS is a cloud-based and on-premise POS system designed for restaurants. It offers solutions for payments, delivery, operations management, and more. We compiled available Aloha POS reviews online and found that it has a mix of positive and negative ratings. We also compared the most popular pricing options available.
Summary of Aloha POS Reviews
What Aloha POS does well:
Users who gave Aloha POS a positive review like how seamless the software is when it comes to overall restaurant management. They also like how user-friendly and intuitive the platform is.
What Aloha POS does not do well:
Users who gave Aloha POS a negative review said that adding and removing features when they’re customizing the system for their restaurant can be a bit cumbersome. There are also mixed reviews about their customer support, with some users saying that it needs improvement.
Most Helpful Positive User Review
A reviewer from Software Advice said that Aloha is a POS system that is powerful enough to run an entire restaurant and manage most of its operations. She said that Aloha POS is user-friendly, has an intuitive interface, and that the core features are designed specifically for restaurant success.
Most Helpful Negative User Review
A reviewer from Software Advice thinks that the customer service sometimes lacks, especially in terms of getting through to the right person to help. He says that in the end, the problem is never truly resolved. He added that he thought it was silly that he still had to call customer support just to add a button or two, saying that he should be able to do something as simple as that himself.
Aloha POS Pricing
Aloha POS pricing is not readily available on the website. A third-party site estimated pricing at $895, but it’s unclear whether that already includes hardware or not. Some reviews also mentioned steep pricing bracket.
Aloha POS Features
Check out the list below some of Aloha POS’ features.
- Modification of food orders
- Multiple store locations
- Tip sharing
- Takeout and delivery management
- Splitting of checks and seats for easy payment
- Conversational ordering features
- Server management
- EMV and virtual wallet payment processing
- And more
Useful Aloha POS Resources
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Aloha POS FAQ
What does POS Order Ready mean on the Aloha Dashboard, specifically when it’s glowing red?
It means the terminal is not fully booted and cannot be used just yet.
Can I use Aloha POS on mobile?
Yes, you can apply for Aloha Mobile POS. However, the extension comes at an extra cost and users are encouraged to call their sales team to get an actual quote.
When choosing a POS software, it’s important that the software integrates with other applications your business is currently using. Here is a list of some of Aloha POS’ popular integrations.