Amazon Chime is Amazon’s communications service for web conferencing, chat, and content sharing. Only Amazon Chime account holders can start and participate in a meeting. We compiled Amazon Chime reviews from around the web and found that Amazon Chime has mixed ratings. We also compared the most popular pricing options for small business owners.
Amazon Chime Customer Reviews
Summary of Amazon Chime Reviews
What Amazon Chime does well:
Users who gave Amazon Chime a positive review liked that it has a feature that calls participants at the start of a meeting instead of waiting for them to join the conference.
What Amazon Chime does not do well:
Users who gave Amazon Chime a negative review think that the notifications feature has glitches. They said that sometimes, users receive too many pop-ups during calls, but there are also times when some users don’t get notifications at all on mobile.
Most Helpful Positive User Review
A positive reviewer from the site G2 Crowd said that he likes that it’s incredibly easy to have multiple-person video conferences with Amazon Chime. He especially liked that the app calls participants when the conference starts, which allows people to join the meeting on time.
Most Helpful Negative User Review
A review of Amazon Chime posted on the Google Play Store said that the mobile app doesn’t seem to stay connected when running in the background. She mentioned that sometimes, calls don’t go through, and she doesn’t get many of her messages/notifications on time (even when she doesn’t have an app that closes running background apps on her phone).
Other Amazon Chime Reviews From Users Around the Web
Here are a few other resources for finding helpful Amazon Chime reviews from customers. We rated the review sites on a scale from poor to excellent based on how trustworthy and useful the reviews seemed.
|*Average rating as of date article was written: Sept 8, 2017|
Amazon Chime Pricing
Amazon Chime has three plans — Basic, Plus, and Pro. The Basic plan is free, while the paid plans range from $2.50 to $15 per month (per user). The main differences between the plans are the maximum number of participants allowed to join web conferences and the inclusion of more advanced features in higher plans (like screen sharing).
|Join via URL (Amazon Chime In)|
Amazon Chime’s free plan doesn’t allow a user to do much, other than to initiate a person-to-person call with another Amazon Chime account holder. All participants in meetings must have an Amazon Chime account, which means users can’t invite just anyone to join a call. Additionally, if a participant joins via phone number, the Pro plan user who initiated the meeting will be charged per minute/per user depending on what country the participant is calling from.
Common features in video conferencing software such as screen sharing and video recording are only available in the paid plans.