Answer America is a pay-as-you-go telephone answering service provider. Its features include toll-free numbers, call diverting, pre-set call instructions, SMS and email notifications, and more. In this article, we cover user reviews and pricing. Ready to get started with Answer America? Visit their website.
What Answer America Does Well
As of the date this article was written (12/13/18), there are no positive user reviews of Answer America online. If you are a past or current Answer America customer, leave a review to help other business owners who are deciding whether or not to use the service.
What Answer America Does Not Do Well
There are not a lot of negative user reviews for Answer America as of this writing. However, some users have bad experiences with customer service and sales follow-through.
“It requires a monthly verification call to continue the service, and it can’t be done online. Performance seems to be declining in terms of customer service and wait time. I called today to notify them that I would like to keep my line open and continue using the service. I was put on hold and I waited 15 minutes before hanging up and calling back. When my call was answered a second time, I was asked to be placed on hold again, which I refused and left a complaint.”
Answer America Pricing
Answer America is a pay-as-you-go service. It offers top-up bundles for purchasing service credits that can range between $30 to $100 and up to $750. Each call is $0.90 to $1.20 worth of credit with a minimum credit purchase of $30. Users are also required to make at least one call per month.
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Ready to get started with Answer America? Visit their website.
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Answer America Features
Check out the list below of some of Answer America’s features:
- 24-Hour Answering
- Pre-Set Call Instructions
- Online Portal
- SMS Delivery
- Email Delivery
- Toll-Free Numbers
- Call Diverting
- Virtual Receptionist
Answer America FAQ
How do Answer America agents handle calls from different clients?
Does Answer America record all the calls they take?