AnswerForce is a virtual receptionist and answering service provider for small businesses. It enables users to hire virtual receptionists to handle incoming calls, screen callers, and set appointments. In this article, we cover AnswerForce reviews and pricing. Ready to get started? Visit its website.
AnswerForce has six pricing options for small businesses, ranging from $129 to $999 per month. The main differences between the AnswerForce pricing plans include the number of monthly fixed allocated minutes as well as access to premium features such as appointment setting, custom scripting, CRM integrations, and more. AnswerForce does not charge for calls under 30 seconds.
Number of Minutes
Charge per Additional Minute
Intro and Basic
$129 to $279
100 to 200
The setup fee costs $99 for the Intro and Basic plans, and is free for the remaining packages. Users who exceed the monthly minute allocations will be billed on a per-minute basis, depending on the plan’s pricing. Each additional minute can cost about $1 to $1.50.
Ready to get started with AnswerForce? Visit its website.
Top AnswerForce Alternative 2019
Summary of Positive AnswerForce Reviews
As of the date this article was written (August 29, 2019), there aren’t many recent AnswerForce reviews online. However, users said that the setup process was a breeze and that the system has helped them improve their call handling processes. Many also appreciate its prompt, professional, and reliable customer support team.
Summary of Negative AnswerForce Reviews
There are very few negative AnswerForce reviews online as of this writing. Some users, however, were disappointed with occasional system bugs and glitches.
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Check out the list below of some of AnswerForce’s features:
- 24/7 live phone support
- Appointment scheduling
- Click to call
- Customized call protocols and scripts
- Message taking
- Live web chat
- Live call transfer
- And more
Does AnswerForce offer a money-back guarantee?
Yes. AnswerForce offers a 30-day prorated money-back guarantee. It also waives the 90-day minimum commitment on any plan of $299 or more.
Can a user request that AnswerForce record calls?
Yes. AnswerForce will add a brief call recording disclaimer that callers will hear. Users can also request copies of their call recordings at no extra cost.
How can users access call history reports?
Users can get a call history report anytime from the company’s web or mobile app interface. Just choose a date range and download a CSV file.
Here is a list of some of AnswerForce’s popular integrations: