AppointmentPlus is an appointment-setting software that allows your clients to book their own appointments. This helps you improve revenue through increased bookings. We compiled user reviews from around the web to determine what AppointmentPlus customers think about the company. We also compared the most common pricing options for small business owners.
AppointmentPlus Customer Reviews
Summary of User Reviews
We scoured hundreds of reviews and determined that AppointmentPlus has mostly positive reviews. Here’s what we found:
What AppointmentPlus does well:
According to the positive reviews online, several users experienced a reduced number of no-shows after using AppointmentPlus. They said that allowing customers to set their own bookings gave them freedom to use their time to work on their services and lessen the time spent on arranging appointments. Others commended the app for allowing multiple bookings and staff logins for companies with several service providers. Clients also like how customer support helped them set up the application on their phones and computers.
What AppointmentPlus does not do well:
According to the negative reviews online, clients experienced issues with bugs and delays in setting up their calendars due to AppointmentPlus’s maintenance sessions. Some clients experienced faulty printing of schedules, while others ended up emailing their clients 50 times.
Most Helpful Positive User Review
According to one positive review on G2 Crowd, the client liked the ability to book multiple appointments for each of their practitioners. They used the notes function to keep track of the patient’s status. This allowed them to pass the information on to other staff members as well. The client also found it helpful that their staff members had their own login credentials and that each was assigned access specific to the position that they held.
Most Helpful Negative User Review
According to one negative review on GetApp, the client was forced to use AppointmentPlus due to a franchise contract. She said that the company updates every month or two, which meant weeks’ worth of bugs and fixes. She claims that there was one time when she was unable to see her visual calendar. Her biggest issue came when the March 2017 update caused a huge email blast that made them lose clients. Other than that, the automated emails had broken links, which made it impossible for clients to book anything on the application.
Other AppointmentPlus User Reviews From Around the Web
Here are a few other resources for finding helpful AppointmentPlus customer reviews. We rated the review sites on a scale from poor to excellent based on how trustworthy and useful the reviews seemed.
|*Average ratings as of August 22nd, 2017|
AppointmentPlus has four plans most suitable for small businesses — Bronze, Silver, Gold, and Platinum. The Bronze plan starts at $49 per month, while the Platinum plan costs $199 per month. The main differences between the plans are the number of users who can use the software, the appointments they can set, and features users can get from each.
|Text and Email Notifications|