Arvixe is a global web hosting provider for personal, small business, and enterprise websites. It is 100% Windows, Mac, and Linux-friendly. There were only a few Arvixe up-to-date user reviews, but the ones we found were all negative. We also shared its available pricing options.
Summary of Arvixe User Reviews
Most Helpful Positive User Review
As of the date this article was written (10/01/18), there are no up-to-date positive reviews of Arvixe available online.
Most Helpful Negative User Review
“No Service Level Agreements in place: that simply means you will not get any of your issues fixed!
Incompetent Staff: these guys don’t have a clue what they are doing, I have tried with them for many years, and every step of the way, they mess things up!
Billed multiple times in error: these guys are still investigating why they billed me in error, this is almost month 3 and nothing!”
-Orane Cole
Arvixe Pricing
Arvixe offers six paid subscription plans, each with several tiers: Personal Class ($7-$11/month), Business Class ($25-$43/month), Reseller Class ($23-$63/month), VPS Class ($43-$103/month), Dedicated Class ($131.70-$360.50/month), and Cloud Class ($111-$152/month). The main difference between the plans is the number of websites that can be hosted.
| Plans | ($/Month) | ($/Month) |
|---|---|---|
| Personal Class | ||
| Business Class | ||
| Reseller Class | ||
| VPS Class | ||
| Dedicated Class | ||
| Cloud Class | ||
All plans come with a free domain name, unmetered data transfer, and firewall protection. Additionally, Priority Support is offered for all plans as an add-on, which costs $20/month.
Arvixe Features
Check out the list below of some of Arvixe’s features:
- 45-Day Money-Back Guarantee
- 99.9% Site Uptime
- 24-Hour Support Staff
- Free Website Transfer
- Unmetered Disk Space, Data Transfer, and Email Accounts
- Free Online Store
Helpful Web Hosting Resources
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Domain Name Registration – How To Register + Helpful Tips — Registering a domain is a simple task. However, there are a few possible stumbling blocks you may run into when doing this. In this guide, we’ll go through the process of registering a domain and what missteps to avoid in order to obtain your perfect domain name.
How Much Does a Website Cost to Build? DIY vs. Professionals — The cost of your website will depend on whether you want to go DIY or hire a person/company to build it for you. In this guide, we’ll walk you through the different options you have to build your website and how much each of the options will cost.
How to Make a Small Business Website in 5 Simple Steps — Not having a website means you’re losing out on potential customers. Follow our five simple steps in this guide to have your small business website up and running in no time.
Arvixe FAQ
Does Arvixe offer a refund?
Yes. All packages offer a money-back guarantee for first-time customers who want to cancel their account within their first 45 days.
Can I use my existing domain name in my new Arvixe hosting account?
Yes. Arvixe’s support center page provides a step-by-step instruction on how to use your existing domain name in your new Arvixe hosting account.
Arvixe Overview Video
Below is a video tutorial on how to host your website with Arvixe.
Popular Integrations
When choosing a web hosting provider, it’s important that the software integrates with other applications your business is currently using. Here is a list of some of Arvixe’s popular integrations:
Top Arvixe Alternatives
Not sure if Arvixe is the right fit for you? Read our reviews of all top web hosting providers or check out one of these three Arvixe competitors.
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Orane Cole
Review SourceOrganic
They are cost effective, not worth the headache though!
No Service Level Agreements in place: that simply means you will not get any of your issues fixed!
Incompetent Staff: these guys don’t have a clue what they are doing, I have tried with them for many years, and every step of the way they mess things up!
Billed multiple times in error: these guys are still investigating why they billed me in error, this is almost month 3 and nothing!
Major down times: If you value your website being up and available to your clients, then use Amazon AWS or Microsoft Azure or host it yourself, whatever it is, but DON’T use ARVIXE. Go with Arvixe if you are NOT serious about running a business or if you are doing a school project or something that’s not very important to you, oh, even those may have issues!
PLEASE, I DO NOT WANT MY WORST ENEMY FALLING INTO ARVIXE HANDS, ITS TOO PAINFUL AND SLEEPLESS NIGHTS, SAVE YOURSELF THE HEADACHE. BE WARNED!
PS. They are owned by a company called Endurance International Group (EIG), you can see the parent company at http://www.endurance.com, maybe you should’t do business with any company owned by EIG either, I know I wouldn’t be doing business with them again and have already began migrating to Microsoft AZURE!
I felt as If I had a moral obligation to post this to ensure someone else reads and feels my pain and suffering with doing business with Arvixe. PLEASE, BE WARNED!
No Service Level Agreements in place. I could not believe when the representative told me that. So any issue I raise with them they can take months before they even look at it!
Review SourceOrganic
A. McGinnis
Review SourceOrganic
I’ve been with Arvixe for several years, and while they were good in the beginning, I’ve recently had to cut ties due to their complete and utter incompetence. The price of their service is okay, but you ultimately pay for it.
I’ve had slow/completely unhelpful ticket responses before, and even had a customer service agent tell me that they’d complete an action on my account that they never did (I had to go back a second time to another agent to have the problem fixed), but last month I reached the breaking point. I had my yearly hosting renewal coming up for a business that had closed, so two weeks beforehand I went in to my account to close things down only to find that my credit card had been charged earlier than they’d previously indicated it would. I was very willing to be reasonable and allow them to rectify this mistake, but unfortunately all I received was a maddening back-and-forth of canned responses telling me that they wouldn’t provide a refund and that all they’d do was give me a ‘credit’ on my account for future purchases. Considering how helpful they’ve been thus far, I had absolutely no interest in any more of their ‘services’. Now I’m out $60 for a year’s worth of hosting.
Bottom line: look elsewhere. There are plenty of other services that provide much better customer care than this. I wouldn’t waste your time or patience trying to deal with this company.
Review SourceOrganic
Former Client
Review SourceOrganic
The worst customer service and technical support! No one answers the phone, on hold over an hour then hangs up. No one answers chat Takes over a month for a cert installation (still not completed as I write this). I would give them zero stars if that was an option
Review SourceOrganic
Bob Skiba
Review SourceOrganic
Arvixe used to be a reliable, cost-efficient web host. All that changed in 2015. There are frequent down times (our site and mail have been down for a week as of this posting) and customer support is vistually non-existent. After 6 years with them, we have to scramble to find another, more reliable web host. It’s a shame.
Review SourceOrganic
Garuda
Review SourceOrganic
Arvixe is a scam. Their hosting servers are constantly being infected with CBL trojan virus’s, thus lowering my domain’s rep and forcing me to delist with spam blockers like spamhaus.
The customer support is not rude, it is hostile. It takes over an hour for even online support. Many times they refuse to help.
The 99% uptime is a joke. Last month they migrated to Texas and brought down my domain, without even a notice of the migration.
Avoid these con artists. Worst hosting experience ever!
Review SourceOrganic