Asset Panda is a cloud-based inventory management software designed for asset management. Its defining feature is its ability to help users monitor depreciation and appreciation values of assets such as inventories and products for sale. We compiled user reviews from around the web and determined that Asset Panda has mainly positive reviews. We also compared the most common pricing options for small business owners.
Asset Panda Customer Reviews
Ease of Use: Good
Customer Service: Average
Pricing: Excellent
Summary of User Reviews
What Asset Panda does well:
According to the positive reviews online, users are pleased with Asset Panda’s user interface because it is easy to set up and use. Others like the software because it gives them an overview of the value of their products. Some said they like how their employees have full access to account operations.
What Asset Panda does not do well:
According to the negative reviews online, users dislike Asset Panda’s mobile app because it does not function well on some smartphones and mobile operating systems. Others are not pleased with how customer support handles their queries and complaints.
Most Helpful Positive User Review
According to a user who gave Asset Panda positive feedback on Capterra, he likes the affordable price of Asset Panda and is pleased with the simplicity and flexibility of the software. He also finds it convenient that he can easily train his employees to use the software.
Most Helpful Negative User Review
According to one user who gave Asset Panda a negative review on Google Play, the mobile application sometimes crashes when his team uses it. He says that the default screen opens up, but closes after a few seconds. He also complained that the web customer support is not responsive.
Other Asset Panda User Reviews From Around the Web
Here are a few other resources for finding helpful Asset Panda customer reviews. We rated the review sites on a scale from poor to excellent based on how trustworthy and useful the reviews seemed.
*Average ratings as of October 23rd, 2017
Asset Panda Pricing
Asset Panda does not publish their prices on their website. According to the company, their pricing starts at $1,400 per year for unlimited number of users. Interested users may get in touch with the Asset Panda sales team to get a customized pricing quote based on their business needs.
Below are the functionalities that come with each feature:
- Asset Tracking
- Records
- People
- Inventory
- Service Orders
- Transaction Configurability
- Multiple Users
- Customized Fields
- Notifications
- Currency Selection
- Warranty Application
- Automated Operations
- Asset, Location, Reports Importation
- Mobile Application
- Integration with Web App
- Barcode Scanned In-App
- Mobile Audit
- GPS Tracking
- API Integration
Interested users may sign up for a live demo. They can also request for a quote from the company.
Compare Asset Panda Competitors
Not sure if Asset Panda is the right inventory management software for you? Check out our comparison of three top inventory management software.
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Saurav Malla
Verified Review
This reviewer provided a screenshot to verify they are an active user of the product.
Review SourceFitSmallBusiness invited user to leave a review and offered a nominal gift card as a thank you.
Organization Hierarchy and chain of command should flow smoothly in both ways.
Employees should know the values and mission of the company.
Communication is the key factor because a good decision can come from anywhere.
Teamwork makes it possible.
Not being touch with customer and employees.
Dysfunction among the owners.
Unable to achieve the target always results in a loss.
I wish I knew that the customer support of Asset Panda doesn’t live up to its potential.
Verified Review
This reviewer provided a screenshot to verify they are an active user of the product.
Review SourceFitSmallBusiness invited user to leave a review and offered a nominal gift card as a thank you.
Mark Allen Curry
Verified Review
This reviewer provided a screenshot to verify they are an active user of the product.
Review SourceFitSmallBusiness invited user to leave a review and offered a nominal gift card as a thank you.
My primary use case for Asset Panda is to keep track of ASSETS-IN-MOTION: Computers, laptops, tablets that are constantly moving around, getting reassigned, passed between people, moved between buildings, etc. When ever we make a change or find an asset, we can update the info in the system from the smartphone on-the-spot without having to wait until we get back to a workstation. That is the use case that sold me on Asset Panda. Other things I really appreciate include:
1. Easy to buy: I ordered a 7 day free trial and had it set up and operating in less than 24 hours. I followed up with a PO to complete the purchase. I was completely configured and in operation before I even received an invoice.
2. Easy to configure: They assign a “Customer Success Manager” to handhold you through the setup. But I couldn’t wait. I mucked around, made a couple of calls to support, and I was up and running. Added some functionality later on with my CSM.
3. Easy to Use: Users need literally no training beyond a simple walkthrough of “push this to do that”
4. No infrastructure: No servers, software, or equipment to buy. Administer through a laptop, use through a phone, login through a website, pay 1 invoice per year. Can’t get any easier than that.
5. Support was/is excellent. I have almost always had my support calls answered on the 1st try, and have never waited more than 24 hours for a reply if I had to leave a message or send an email. I usually get a developer who is able to answer my questions immediately. This is BIG plus. I have an ERP system I pay almost $400k/year for and their support is insulting compared to what I get from AssetPanda for $1400/year.
You may lack some features compared to other systems. But the system is perfect for what I use it for, which is to keep track of ASSETS IN MOTION. They now offer remote discovery for network connected devices, which is a great feature. But it does not pull the device serial number, which I require. If they add that feature, I will upgrade.
I just wish I had known about the application sooner. It is so inexpensive for what it is and the value I get from it – the total cost is lost in the rounding error of my budget. I can’t plan closely enough to even justify putting it in as a line-item expense.
I still feel very clever for spending the money on this.
Verified Review
This reviewer provided a screenshot to verify they are an active user of the product.
Review SourceFitSmallBusiness invited user to leave a review and offered a nominal gift card as a thank you.
Steven Borcic
Verified Review
This reviewer provided a screenshot to verify they are an active user of the product.
Review SourceFitSmallBusiness invited user to leave a review and offered a nominal gift card as a thank you.
Asset Panda makes a great product that is fully custom fit to suit the needs of your business. I am the sole IT administrator and support for my company and Asset Panda helped to tailor their application to make my experience a great one. Even before committing to buy the product, they made sure all my concerns were met, made me custom reports and barcodes and helped build a check out system.
The only negatives I can say about the product is that the web and mobile version seem to offer different experiences. The mobile app isn’t very intuitive, and you need to click around quite a bit to get what you need. I only use the mobile app for bar code scanning and quickly adding assets into my inventory as I find that’s what really works best on the mobile platform.
There isn’t much I didn’t know about the company before purchasing as I did some research and found mostly good experiences all around. It was great working with Ross and Mandy who were extremely friendly and very helpful.
Verified Review
This reviewer provided a screenshot to verify they are an active user of the product.
Review SourceFitSmallBusiness invited user to leave a review and offered a nominal gift card as a thank you.