Asterisk provides a free and open source framework for building communications applications. It powers IP PBX systems, VoIP gateways and conference servers used by small, mid-sized and large organizations worldwide. We compiled user reviews from around the web and determined that Asterisk generally has positive ratings. We also compared the most popular pricing options available.
Pricing & Features
Summary of Asterisk User Reviews
What Asterisk does well:
Users who gave Asterisk positive feedback said that the system is robust and flexible as a PBX development platform.
What Asterisk does not do well:
Users who gave Asterisk critical feedback said that the program is not accessible to everyone as it requires a certain level of technical knowledge.
Most Helpful Positive User Review
A customer who gave Asterisk a 5-star review on G2 Crowd said that the program can provide the backbone of nearly any business or personal communication you need to make. He said that the system is stable and flexible and that you can do nearly anything you need with regard to communication.
Most Helpful Negative User Review
A customer who gave Asterisk a critical review on Capterra said that there can be bugs sometimes and that it can be difficult to troubleshoot if you don’t know the right CLI commands. He also mentioned that there are a lot of message boards out there that provide contradicting rather than helpful solutions.
Asterisk doesn’t publish rates on their website, but according to a third party site prices range from $595 to $7,995 per year. The system features call recording, call forwarding, call routing, blacklists, call queuing, call waiting, caller ID, blind transfer, call snooping, caller ID blocking, authentication and conference bridging, SMS messaging, trunking, transcoding, text-to-speech conversion, and more.
|Single System (Level 1)||$595|
|Single System (Level 2)||$1,995|
|Multi-System (Level 3)||$3,995|
|Multi-System (Level 4)||$7,995|
- Authentication support
- Call detail records
- Call monitoring
- Call recording
- Call routing
- Call transfer
- Caller ID
- Communication management
- Computer telephony
- Database integration
- Database store/retrieve
- Distributed universal number discovery
- Route by CallerID
- SMS messaging
- Text to speech conversion
- Voice mail
- Interactive voice response
- Flexible extension logic
Useful Asterisk Resources
Best VoIP Provider for Small Businesses in 2018 – We looked at the most popular providers and rising stars that covered the range of options for small businesses in terms of available features and price.
VoIP Speed Test — How Many VoIP Phones Can Your Internet Connection Support – Before you install a VoIP phone service for your small business, make sure you know how to measure your internet connection’s ability to manage the traffic.
4-Line Phone System vs. VoIP: Which is Better – Learn why it is time for your business to upgrade your 4-line phone system to a VoIP provider.
VoIP vs Landline: What’s the Best Small Business Phone System – Learn about the advantages and disadvantages of voice-over-IP (VoIP) and traditional landlines. Explore both technologies so you can decide on the best solution for your business.
Things to Consider When Setting up VoIP Phone Service – Learn everything you need to find the best VoIP phone service provider for your needs.
Asterisk Video Overview
This video shows the basics of installing and configuring Asterisk.
When choosing a phone and communications solution, it’s important that it integrates with other applications your business is currently using. Here is a list of some of Asterisk’s popular integrations.
- Agile CRM
- Aptus FonB