Audiense is a social media marketing platform that enables users to analyze and engage with their audience, particularly on Twitter. It offers two solutions: Audiense Insights (for identifying or segmenting audience) and Audiense Connect (for Twitter marketing). We compiled user reviews from around the web and determined that Audiense has generally positive ratings. We also compared its available pricing options.
Summary of Reviews 
Pricing
Features
Useful Resources
FAQ
Overview Video
Popular Integrations
Top Alternatives
Summary of Audiense User Reviews
What Audiense does well:
Users who gave Audiense positive feedback said that the system is easy to learn and navigate. Customers also mentioned that the reports and analytics generated from the app are clear, precise, and very useful.
What Audiense does not do well:
Users who gave Audiense critical feedback said that they encounter occasional glitches when using the software. Customers also didn’t like that it is limited to Twitter only.
Most Helpful Positive User Review
A user who gave Audiense a positive review on G2 Crowd said that he considers Audiense as his best tool for managing Twitter accounts. He said that it helps him search for people to follow and determine those who don’t follow back his accounts. He also likes being able to analyze his followers’ behavior and identify the best times to tweet.
Most Helpful Negative User Review
A customer who gave Audiense a critical review on G2 Crowd reported that the system can be slow in gathering information for reports at times. He also said that the free version’s functions are quite limited.
Audiense Pricing
Audiense offers two solutions: Audiense Insight ($359/month or $299/month if paid annually) and Audiense Connect which has four plans: Professional ($39/month), Business ($149/month), Business+ ($590/month), and Enterprise ($758/month). The main difference the between plans is the number of social contacts included. Discounted rates are available for annual subscribers.
Audiense Connect Pricing
($/month) | ($/month) | ||
|---|---|---|---|
The Audiense Insight solution includes unlimited users, automatic segmentation, and audience identification. The Audiense Connect plans include community analytics and management, thousands of social contacts, Twitter tailored audiences, opt-in experiences, and more.
Audiense Features
Audiense Insights:
- Audience Insights Reports
- Audience Profile Filtering and Segmentation
- Advanced Audience Identification
- Export Reports to PDF, PPT, and Data to CSV
Audiense Connect:
- Community Management and Analysis
- Direct Message Bots & Broadcasts
- Advanced Monitoring & Listening
- Twitter Tailored Audiences for Advertising
Useful Social Media Management Resources
Social Networks: Which One’s The Best For Small Businesses? – With so many options, deciding which social network works best for your business can be overwhelming. In this article, we are going to help you solve that problem.
Instagram Advertising: How to Promote Your Small Business – It’s time for small businesses to consider Instagram advertising as a way to promote their business. Read this article to learn how.
The Top 25 Instagram Marketing Tips from the Pros – We’ve asked experts to share their own tips on how to market on Instagram. Check out this article and read the top 25 Instagram marketing tips from the pros.
Online Marketing Articles – Check out our valuable collection of digital marketing resources.
Audiense FAQ
Is there a free trial available?
Yes. A 14-day free trial is available for all Audiense Connect plans. For Audiense Insights, interested users can create a sample report (Audience Intelligence Report or Influencers Report) for free.
What kinds of businesses can benefit from Audiense?
Audiense mostly caters to users who require social media listening, instead of users needing the usual social media posting and scheduling tools. It is best for agencies or users handling multiple Twitter accounts. It can also cover businesses of different sizes, even small and medium-sized businesses.
Audiense Overview Video
This video provides an overview on how Audiense Insights can help you achieve measurable business impact.
Popular Integrations
When choosing a social media management software, it’s important that the software integrates with other applications your business is currently using. Here is a list of some of Audiense’s popular integrations:
Top Audiense Alternatives
Not sure if Audiense is the right fit for you? Read our reviews of all top social media management software or check out one of these three Audiense alternatives.
 |  |  |
|---|---|---|
Leave a Review
You must be logged in to post a review or reply. Click the "Log in With LinkedIn" button below to connect instantly and post your review.
Giselle Aguiar
Verified Review
This reviewer provided a screenshot to verify they are an active user of the product.
Review SourceFitSmallBusiness invited user to leave a review and offered a nominal gift card as a thank you.
It’s analytic reports gives you the best time to tweet when the most of your followers with high following are on. If they share your content, it’s more likely you’ll get a higher reach. Knowing the best time whey you have the greatest potential to get reach helps when using a tool like Buffer to schedule out tweets during the week. This report is available in the free version. Also for free you can review your Twitter followers and see who’d following you back and you can easily unfollow them. I also like that they have a Chrome extension for easy access. Audiense helps when planning your social media posts. I also like that it tells you who your inactive people your are following are so you can easily unfollow them. It also gives you the time zones of your followers and this is important for local businesses. It’s slightly different from Twitter’s location because not all users put their locations. Or they’ll put “global” or “America” which doesn’t help. But the time zone comes from their account/computer. Another report in the Community Insights that’s useful is how many followers your followers have. This helps with finding influencers.
You’re limited in the free version to analyze only 2 Twitter accounts. It’s rather expensive and would only recommend the paid version for an agency who’s monitoring several Twitter accounts for clients. I couldn’t afford premium.
N/A
Verified Review
This reviewer provided a screenshot to verify they are an active user of the product.
Review SourceFitSmallBusiness invited user to leave a review and offered a nominal gift card as a thank you.
Becky Shindell
Verified Review
This reviewer provided a screenshot to verify they are an active user of the product.
Review SourceFitSmallBusiness invited user to leave a review and offered a nominal gift card as a thank you.
It’s really simple to find exactly what we’re looking for when using it to find people in specific areas, time zones, etc. I also like that you can export it and save the files, it’s very easy to use.
I guess I don’t really understand all of the ways I could be utilizing the tool, so some kind of check in or onboarding process would be helpful! I also run into glitches with exporting files sometimes, but I know that kind of stuff happens.
Some awesome ways to use it. Audiense was already being used when I joined my current company, so I only learned some ways to use it rather than all of it’s functionalities.
Verified Review
This reviewer provided a screenshot to verify they are an active user of the product.
Review SourceFitSmallBusiness invited user to leave a review and offered a nominal gift card as a thank you.