Field service management software helps businesses manage customer work orders and streamlines the process of assigning technicians, equipment, and inventory to customer projects. We looked at dozens of providers and narrowed the list down to the six best options for small businesses based on pricing, usability, and integrations, arriving at the best overall. Top 6…
About the Author
Jason Aten
Jason Aten is a Staff Writer at Fit Small Business, specializing in small business sales. In addition to starting and running two small creative businesses himself, Jason has served as a marketing and sales consultant and business coach to dozens of entrepreneurs. Prior to joining Fit Small Business, Jason was the founder and creative director of a digital content marketing agency in Lansing, MI. When he's not writing or helping other businesses fine-tune their sales process, he and his wife enjoy traveling and creating adventures with their 4 young children.
Zendesk vs. Freshdesk: Price, Features, & What’s Best in 2018
Freshdesk and Zendesk are customer help desk platforms for small businesses, featuring chat, self-help knowledge base, social media monitoring, and ticket automation. Freshdesk is the top choice for businesses looking for the best overall set of features at an affordable price, while Zendesk is a good choice for larger teams needing advanced reporting or customization….
