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Jess Pingrey

About the Author

Find Jess OnLinkedIn

Jess Pingrey

Jess Pingrey is a sales expert and Content Producer with Fit Small Business. She served on the founding team of a successful business-to-business (B2B) startup and has used a wide range of sales and marketing tools over the course of her 15-year career. Jess uses her industry knowledge and conducts countless hours of research to deliver the best answers to your questions about sales-related topics.

Daylite Review: Is It Right for Your Business?

By Jess Pingrey on April 21, 2021 | Editorial Review, Sales, Sales Tools

Daylite

Daylite, by Marketplace, is an all-in-one customer relationship management (CRM) made for professional services and agencies that are using Mac devices, iPhones, and iPads. This platform allows teams to monitor and manage communication, client details, follow-ups, deals, projects, and tasks, all in one single platform. It is best for individual users and small businesses that…

Zoho CRM Review: Is It Right for Your Business?

By Jess Pingrey on April 16, 2021 | Editorial Review, Sales, Sales Tools

Zoho CRM logo

Zoho CRM is an integrated customer relationship management (CRM) platform that allows businesses of all sizes to manage their sales, marketing, customer service, and inventory from one system. It features added functionalities, like help desk, email marketing, social media marketing, surveys, and analytics. It is best for growing organizations looking for a scalable all-in-one CRM…

How to Give a Killer Product Demo in 9 Steps + Stellar Examples

By Jess Pingrey on April 13, 2021 | How To, Sales, Sales Process

Woman showing a report on her laptop

To drive new sales, you need an effective strategy for sharing what makes your company different, demonstrate expertise, and build trust. To help showcase your company and product in the best light, encouraging prospects to see your product as a viable solution, we have created this nine-step guide on how to do a product demonstration….

6 Best Free & Paid Open Source CRM Software for 2021

By Jess Pingrey on April 13, 2021 | Buyer's Guide, Sales, Sales Tools

open source crm callout graphics

An open source customer relationship management (CRM) software gives users the ability to access the source code and modify it based on its intended use. By allowing organizations to customize the solution, their teams will be equipped with a powerful tool that enables them to stay efficient and fulfill their specific goals. While it is…

Bitrix24 CRM Review: Is It Right for Your Business?

By Jess Pingrey on April 6, 2021 | Editorial Review, Sales, Sales Tools

Bitrix24 CRM logo

is a reliable customer relationship management (CRM) solution that promotes synergy between sales, marketing, and customer service teams. Notable features range from reports and task management to marketing automation rules and lead or deal automation. It is best for small businesses that need an easy-to-use solution to track interactions and manage their sales funnel in…

6 Best White Label CRM Systems in 2021

By Jess Pingrey on April 5, 2021 | Buyer's Guide, Sales, Sales Tools

CRM Customer Relationship Management Business Internet Technology Concept

White label customer relationship management (CRM) services provide consultants, businesses, and companies with customized CRM solutions they can resell or bundle with their own branding. In this article, we compared several options based on pricing and features, arriving at the top white label CRM providers, including the best overall. Our top picks, and their best…

6 Best Personal CRM Software for Single Users in 2021

By Jess Pingrey on March 31, 2021 | Buyer's Guide, Sales, Sales Tools

best personal crm

Whether it’s for business, volunteer work, or even just personal matters, handling a large volume of contacts and interactions can be a daunting task. But a good personal customer relationship management (CRM) software makes it a lot easier. It helps you organize contacts, to-do lists, appointments, and even automate some repetitive tasks along the way….

6 Best Simple CRM Systems for 2021

By Jess Pingrey on March 29, 2021 | Buyer's Guide, Sales, Sales Tools

Most customer relationship management (CRM) systems are designed to be easy to use, but the definition of “easy” varies from user to user. Studies show only 47% of companies reach a 90% post-implementation adoption rate, which gives simple CRMs an edge over complex solutions that may deter user engagement. An ideal CRM system should offer…

11 Phone Sales Tips for Small Businesses

By Jess Pingrey on March 29, 2021 | How To, Sales, Sales Process

phone sales tips

Selling over the phone is a different kind of sales because you can’t read your prospect’s body language and engage them the same way you can in person. However, telesales are extremely common and can be successful if done right. We’ve created 11 phone sales tips that can help your sales team engage prospects and…

6 Best CRMs for Freelancers in 2021

By Jess Pingrey on March 29, 2021 | Buyer's Guide, Sales, Sales Tools

The ideal customer relationship management (CRM) software for freelancers should centralize customer interactions, transactions, and projects in an intuitive platform. Furthermore, it should also have an affordable price tag for self-employed freelancers on a tight budget. We compared dozens of solutions and narrowed it down to the six best, including the best overall, based on…

8 Outbound Sales Call Script Examples With Proven Results

By Jess Pingrey on March 29, 2021 | Sales, Sales Process, Templates

Outbound sales call scripts help sales reps have productive conversations with customers and leads. Creating effective call scripts involves understanding your product or services and knowing how to engage a prospect, uncover their pain points, and effectively close deals. We’ve included eight free outbound sales call script examples for a wide range of situations. Download…

6 Best CRM for Sales Operations in 2021

By Jess Pingrey on March 26, 2021 | Buyer's Guide, Sales

CRM

Customer relationship management (CRM) software offer features like task automation or lead management. However, the best operational CRM systems offer tools that go beyond helping businesses streamline sales processes by managing emails, tracking calls, and setting appointments. For example, they can calculate commission totals and manage accounting tasks. In this article, we chose the best…

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