Kiara Harvey

Mobile-friendly customer relationship management (CRM) tools enable iPad and tablet users to track and monitor engagements with both prospects and existing customers from anywhere with an internet connection. We researched dozens of CRMs, and based on features, price, and device compatibility, then compiled a list of the top six, including the best overall. Top 6…

Both HubSpot and Salesforce provide customer relationship management (CRM) tools that make it easier for marketing and sales teams to monitor interactions with leads. HubSpot is a more small business-friendly CRM due to its ease of use and free-forever plan, while Salesforce is suited for enterprises and small businesses that want the availability of advanced…

In comparing SugarCRM vs Salesforce, both offer customer relationship management (CRM) tools that provide advanced functionality around partner management and workflow automation. However, because of its advanced reporting and higher introductory pricing, SugarCRM is the better choice for larger businesses while Salesforce is better for businesses wanting an affordable and scalable, long-term solution. When to…

Live chat apps are used to personally engage website visitors and to provide them with relevant information quickly, leading to better sales and service outcomes. We assessed several tools offering real-time chat services to determine the best live chat software for sales and customer service, including the best overall. Best Live Chat Software for Sales…

Customer relationship management (CRM) software helps businesses manage relationships with customers and prospects using sales pipelines and other organizational tools. We compared dozens of products to determine the 10 best CRMs for small businesses in terms of price, features, integrations, and reporting, arriving at the best overall option based on your small business needs. Top…

Pipedrive and Salesforce are CRM software that helps sales teams organize and manage customer relationships with features like contact management tools and advanced reporting. Pipedrive pricing starts at $12.50 and is great for businesses wanting a user-friendly CRM. Salesforce pricing starts at $25 and is made specifically for large businesses and sales teams. Pipedrive vs…

Pipedrive alternatives are customer relationship management (CRM) tools that display sales-related information in a highly visual way, so users can determine actionable next steps. However, they can vary in price and added features. For comparison purposes, we looked at dozens of CRMs and arranged a list of the top six alternatives, including the best overall….

Insightly and Salesforce each offer useful platforms for organizing project and sales-related information. Both customer relationship management (CRM) tools offer account, contact, and deal management utility. However, when comparing Insightly vs Salesforce, Salesforce is a better overall choice for small businesses. Insightly, instead, is a good option for solopreneurs and small teams managing complex projects….

InfusionSoft and Salesforce are customer relationship management (CRM) tools that can help teams manage marketing and sales activities. InfusionSoft is good for businesses wanting affordability without sacrificing either marketing tools or quote management. However, Salesforce is better for teams looking for comprehensive and customizable reporting functionality that empowers individual sales reps with actionable information. When…

Pipedrive and HubSpot both help small businesses manage leads and activities driving sales. We evaluated both customer relationship management (CRM) tools and found that while HubSpot CRM is good for businesses wanting a free tool that is easy to use, Pipedrive’s unique pipeline view makes it a better choice for teams focused on closing deals….

Free CRM software helps businesses manage relationships with customers and prospects, but typically includes limits on users or available features compared to paid options. We examined more than a dozen programs offering free plans with no time restrictions to identify the top six CRM options for startups and small businesses and the overall best. Top…

Both Pipedrive and Zoho CRM provide customer relationship management (CRM) services, but the tools differ in their approaches. In our comparison of Pipedrive vs Zoho CRM, we found that Zoho CRM is great for organizations that just want a low-cost but scalable CRM, while Pipedrive is better for teams looking to manage information visually. When…