Customer relationship management (CRM) software helps businesses manage relationships with customers and prospects using sales pipelines and other organizational tools. We compared dozens of products to determine the 10 best CRMs for small businesses in terms of price, features, integrations, and reporting, arriving at the best overall option based on your small business needs. Which…
About the Author
Kiara Harvey
Kiara Harvey is a Staff Writer at Fit Small Business focusing on small business sales technology. Prior to joining the team, Kiara spent over eight years initiating marketing efforts in order to sustain account growth for the Safety division at Airgas, consistently generating actionable market intelligence for various technology clients at PointClear and directly driving new business growth in customer-facing roles at global technology companies like VMware AirWatch and Promethean. In addition to exceeding sales goals, Kiara has experience training new channel partners, channel sales employees and internal sales hires, and she continues nurturing a passion for sales enablement.
When Kiara isn’t researching new tech or writing, she enjoys hiking, rafting, and other outdoor activities, as well as practicing new phrases in foreign languages and trying new recipes.
The 10 Best CRMs for Small Business 2020
Customer relationship management (CRM) software helps businesses manage relationships with customers and prospects using sales pipelines and other organizational tools. We compared dozens of products to determine the 10 best CRMs for small businesses in terms of price, features, integrations, and reporting, arriving at the best overall option based on your small business needs. Top…
6 Best Virtual Phone Number Providers 2020
Virtual phone number systems allow you to add a business number to an existing personal landline or mobile phone. We evaluated a variety of virtual phone services and narrowed it to the six best. We then evaluated them based on price, features, and service to learn which one stood out as the best overall. Top…
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6 Best CRMs With Magento Integration 2020
Customer relationship management (CRM) software paired with Magento can help improve conversion rates, fill gaps in customer data, and eliminate the need to switch between applications. However, some create a more feature-rich experience than others. We examined several tools featuring Magento CRM integration for a variety of ecommerce use cases to determine the best overall….
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15 Best Sales Management Tools
Sales management tools are applications, programs, or software that provide business owners, managers, and supervisors tools like reporting and dashboards to help them visualize team performance and identify areas for improvement. We reviewed dozens of applications and arranged this list of the 15 best sales management tools for helping sales team leaders be most effective….
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6 Best Email Marketing CRM Integrations for 2019
Customer relationship management (CRM) tools are used to manage sales pipelines. With email marketing CRM integration, information continuity between email and a CRM database is improved as teams learn what prospects find relevant. We considered dozens of CRMs and assembled this list of the six best CRMs with email integration, including the best overall. Top…
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6 Best Sales Funnel Software 2019
Sales funnel software put tools like landing pages, pop-ups, and engagement tracking into the hands of marketing and sales teams and helps them visualize how well these activities help generate new potential customers effectively. We compared dozens of sales funnel software and constructed this list of the top sales funnel software, including the best overall….
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6 Best CRMs for iPad: Comparison of the Top iPad & Tablet CRMs
Mobile-friendly customer relationship management (CRM) tools enable iPad and tablet users to track and monitor engagements with both prospects and existing customers from anywhere with an internet connection. We researched dozens of CRMs, and based on features, price, and device compatibility, then compiled a list of the top six, including the best overall. Top 6…
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HubSpot vs Salesforce: Price, Features & What’s Best in 2019
Both HubSpot and Salesforce provide customer relationship management (CRM) tools that make it easier for marketing and sales teams to monitor interactions with leads. HubSpot is a more small business-friendly CRM due to its ease of use and free-forever plan, while Salesforce is suited for enterprises and small businesses that want the availability of advanced…
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SugarCRM vs Salesforce: Price, Features & What’s Best in 2019
In comparing SugarCRM vs Salesforce, both offer customer relationship management (CRM) tools that provide advanced functionality around partner management and workflow automation. However, because of its advanced reporting and higher introductory pricing, SugarCRM is the better choice for larger businesses while Salesforce is better for businesses wanting an affordable and scalable, long-term solution. When to…
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6 Best Live Chat Software for Sales & Customer Service 2019
Live chat apps are used to personally engage website visitors and to provide them with relevant information quickly, leading to better sales and service outcomes. We assessed several tools offering real-time chat services to determine the best live chat software for sales and customer service, including the best overall. Best Live Chat Software for Sales…
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The 10 Best CRMs for Small Business 2020
Customer relationship management (CRM) software helps businesses manage relationships with customers and prospects using sales pipelines and other organizational tools. We compared dozens of products to determine the 10 best CRMs for small businesses in terms of price, features, integrations, and reporting, arriving at the best overall option based on your small business needs. Top…
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