Customer relationship management (CRM) software gives sales professionals a centralized location to input, store, and manage information about leads and customer interactions. Industry-specific CRMs provide additional functionality to help particular business types move customers and prospects through sales cycles more quickly. How to Find a Specialized CRM for Your Industry Don’t assume your industry is…
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6 Best HubSpot Alternatives in 2021
HubSpot is an industry-leading customer relationship management (CRM) system that lets businesses manage sales pipelines. However, upgrading from its free plan can be expensive, and limited customization options make personalizing the system difficult. Fortunately, there are several HubSpot competitors that make great alternatives and are just as affordable and feature-packed. How We Evaluated the Best…
How to Choose a CRM in 5 Easy Steps (+ Free Guide)
Purchasing a customer relationship management (CRM) system is like committing to any other big ticket business software. Research and preparation are crucial to the successful implementation of the CRM you select. Our free interactive guide helps organize your decision process and keeps all the details in one place. Free Interactive Guide to Choosing a CRM…
How to Create a CRM Using Google Sheets (+ Template)
Customer relationship management (CRM) software helps sales teams keep track of leads, contacts, and opportunities. While dedicated CRM solutions come with added functionality, you can easily set up a Google Sheets CRM to keep track of the most important information if you need a no-frills solution. Keep in mind that CRM spreadsheets can quickly become…
6 Best CRMs for Small Business in 2021
Customer relationship management (CRM) software is the best way for small businesses to manage relationships with customers and prospects. It improves customer service, helps develop sales strategies based on data it accumulates, and centralizes customer information so all sales agents are on the same page. We reviewed dozens of CRMs to learn which are the…
6 Best Salesforce Alternatives in 2021
Salesforce is one of the most popular customer relationship management (CRM) software platforms on the market. While it offers a number of core features small businesses find beneficial, its base price of $25 for a limit of 10 users, lack of a free plan, and steep learning curve leave some companies seeking alternatives to Salesforce….
6 Best CRMs for Project Management in 2021
The best customer relationship management (CRM) for project management helps sales pros nurture customer relationships, contact prospects, and enable seamless collaboration for teams. They also allow teams to manage customer projects without leaving the CRM platform. We compared dozens of project management CRMs, and narrowed it down to the six best solutions as well as…
6 Best Zoho CRM Alternatives in 2021
Zoho CRM is a popular customer relationship software solution sales professionals use for contact and lead management, automating workflows, and unifying team collaboration. However, Zoho CRM isn’t always the best solution for small businesses, given its size and complexity. We compared a variety of Zoho CRM alternatives based on specific evaluation criteria outlined below to…
9 CRM Statistics You Never Knew You Needed to Know
Customer relationship management (CRM) software is considered an asset to busy sales professionals. It’s not a panacea for every pain point sales teams encounter, but a good CRM system centralizes customer data and helps agents surface the right information at the right time. Of course, its success lies in how often—and how well—the platform is…
6 Best CRM for Telesales in 2021
The best telesales customer relationship management (CRM) software should unify customer data and include a built-in phone system or video conferencing capabilities, as well as reliable mobile apps so telesales teams can work anywhere. We compared dozens of platforms to learn which six are top-notch and which one is the best overall choice for teams…
6 Best Rental Property Management CRMs
Customer relationship management (CRM) software helps businesses organize contacts and track interactions with clients. Rental property management CRM also includes features to help managers track leads across multiple rental properties and streamline workflows to move leads toward signing a lease with ease. We evaluated several CRMs using our in-house scoring tool to learn which CRMs…
6 Best CRM for Billing & Invoicing in 2021
Billing and invoicing customer relationship management (CRM) software centralizes accounting data—natively or through third-party integrations with accounting platforms like QuickBooks and Xero—to help users manage customer data from initial contact to invoice into a single application or platform. We compared dozens of types of CRMs and narrowed it down to the six best, including the…