Customer relationship management (CRM) software gives sales professionals a centralized location to input, store, and manage information about leads and customer interactions. Industry-specific CRMs provide additional functionality to help particular business types move customers and prospects through sales cycles more quickly. How to Find a Specialized CRM for Your Industry Don’t assume your industry is…
About the Author
Find Lisa OnLinkedIn
6 Best HubSpot Alternatives in 2021
HubSpot is an industry-leading customer relationship management (CRM) system that lets businesses manage sales pipelines. However, upgrading from its free plan can be expensive, and limited customization options make personalizing the system difficult. Fortunately, there are several HubSpot competitors that make great alternatives and are just as affordable and feature-packed. How We Evaluated the Best…
How to Choose a CRM in 5 Easy Steps (+ Free Guide)
Purchasing a customer relationship management (CRM) system is like committing to any other big ticket business software. Research and preparation are crucial to the successful implementation of the CRM you select. Our free interactive guide helps organize your decision process and keeps all the details in one place. Free Interactive Guide to Choosing a CRM…
How to Create a CRM Using Google Sheets (+ Template)
Customer relationship management (CRM) software helps sales teams keep track of leads, contacts, and opportunities. While dedicated CRM solutions come with added functionality, you can easily set up a Google Sheets CRM to keep track of the most important information if you need a no-frills solution. Keep in mind that CRM spreadsheets can quickly become…
6 Best CRMs for Small Business in 2021
Customer relationship management (CRM) software is the best way for small businesses to manage relationships with customers and prospects. It improves customer service, helps develop sales strategies based on data it accumulates, and centralizes customer information so all sales agents are on the same page. We reviewed dozens of CRMs to learn which are the…
6 Best Salesforce Alternatives in 2021
Salesforce is one of the most popular customer relationship management (CRM) software platforms on the market. While it offers a number of core features small businesses find beneficial, its base price of $25 for a limit of 10 users, lack of a free plan, and steep learning curve leave some companies seeking alternatives to Salesforce….
6 Best CRMs for Project Management in 2021
The best customer relationship management (CRM) for project management helps sales pros nurture customer relationships, contact prospects, and enable seamless collaboration for teams. They also allow teams to manage customer projects without leaving the CRM platform. We compared dozens of project management CRMs, and narrowed it down to the six best solutions as well as…
6 Best Zoho CRM Alternatives in 2021
Zoho CRM is a popular customer relationship software solution sales professionals use for contact and lead management, automating workflows, and unifying team collaboration. However, Zoho CRM isn’t always the best solution for small businesses, given its size and complexity. We compared a variety of Zoho CRM alternatives based on specific evaluation criteria outlined below to…
9 CRM Statistics You Never Knew You Needed to Know
Customer relationship management (CRM) software is considered an asset to busy sales professionals. It’s not a panacea for every pain point sales teams encounter, but a good CRM system centralizes customer data and helps agents surface the right information at the right time. Of course, its success lies in how often—and how well—the platform is…
6 Best CRMs for Startups in 2021
Customer relationship management (CRM) software for startups helps growing businesses organize and manage contacts, nurture leads, and provide superior customer service. To find the best CRM for startups, we compared dozens of solutions and narrowed it down to the six best, including the best overall, based on customer support, team collaboration tools, integrated phone system,…
6 Best Google CRMs for 2021
A Google customer relationship management (CRM) solution allows sales teams to store Google documents or automatically track Gmail conversations within the CRM. We compared a variety of Google-enabled CRMs, and narrowed it down to the six best platforms based on Gmail, Google Calendar, Google Maps, and Google contacts integration. The top six CRMs for Google…
6 Best CRMs for Freelancers in 2021
The ideal customer relationship management (CRM) software for freelancers should centralize customer interactions, transactions, and projects in an intuitive platform. Furthermore, it should also have an affordable price tag for self-employed freelancers on a tight budget. We compared dozens of solutions and narrowed it down to the six best, including the best overall, based on…