FitSmallBusiness
Lorraine Daisy Resuello

Lorraine Daisy Resuello

Staff Writer

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Education & Credentials:

Customer Service and Sales Training from Convergys and NCO (handled T-Mobile, Directv, and eBay accounts)

Expertise:

  • CRM
  • Sales Management
  • Customer Service
  • Technology
  • Digital Marketing
  • Business

Highlights

  • 7+ years in customer service
  • 1+ year sales representative
  • 5 years in digital marketing

Experience:

Lorraine Daisy Resuello is a specialist at Fit Small Business who focuses on Sales and Customer Service topics and she has experience in customer service in business process outsourcing (BPO). At present, she uses her decade-long writing experience to provide FSB readers with the best answers to their questions.

Favorite CRMs

  • HubSpot CRM
  • Freshsales
  • Copper CRM
Posts Written by Lorraine
Showing gears with customer service written on it.

November 14, 2023

How to Create a Customer Service Program + Template

UpLead logo

November 3, 2023

UpLead Review: Is It Right for Your Business?

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Education & Credentials

Customer Service and Sales Training from Convergys and NCO (handled T-Mobile, Directv, and eBay accounts)

Favorite CRMs

  • HubSpot CRM
  • Freshsales
  • Copper CRM