Did you know that 35% of clients prefer scheduling appointments during non-business hours? Not only that, but 25% of millennials (those under 35) only book appointments online. If you’re a salon or spa with an established website, offering online booking could potentially boost appointments by 25%. While there’s no comprehensive study on the impact of…
About the Author
Marc Prosser
Marc Prosser has been involved in many businesses as an executive, advisor, and investor. Prior to starting his own company, Marc Prosser was the first employee and Chief Marketing Officer of FXCM. During his ten years at FXCM, the company grew from a small business to over 700 employees.
Survey Says: Small Businesses Don’t Want 400 Apps
Thank you Intuit for sponsoring this article. Imagine if you had an opportunity to ask 2,000 small businesses around the world about their usage and attitudes towards business web-based and mobile apps. What would they say? How tech savvy do you think small business owners really are? Wearing many hats, small business owners have to…
What is next for business phone systems? An Interview With Vonage’s Aaron Charlesworth
Vonage has been a leader in getting consumers to give up their POTS lines for VoIP service. POTS is telephone industry speak for Plain Old Telephone Services. VoIP stands for Voice Over Internet Protocol. Basically, a VoIP service uses your high speed internet connection to carry calls versus traditional phone lines. In the last few…
What do NASA and Small Businesses Have in Common? An Interview with Freelancer.com’s Joe Griston
Recently, I received a press release from Freelancer.com. It talked about how NASA was using Freelancer.com to crowdsource ideas through running contests. NASA is using the community at Freelancer.com to generate solutions to challenges it puts forward, ranging from robotic arms to smartwatch applications. Here is the link to find out about ongoing NASA projects….
What do New Zealand sheep farmers know about innovative accounting? An interview with Xero’s Russell Fujioka
I have interviewed dozens of CEOs and senior executives in the small business space. The term “southern hemisphere” has only come up in one interview. Recently, I interviewed the U.S. President of (XRO NZE), Russell Fujioka. The conversation briefly turned to New Zealand sheep farmers and herd management. His company, , is very well known…
Turn Email Signatures Into Sales and Engagement: An Interview with Ariel Finkelstein, Chairman of WiseStamp
How many business emails do you send per week? According to WiseStamp, the average business user sends around 190 emails per month. The average email is opened 5 times. Using some simple math, the average business user has their emails viewed 950 times per month. The question, is can these 950 views be used to…
Should You Choose Regus for Office Space? An Interview with Stephen Farley
Several years ago, my business partner worked for a foreign technology company as their sole employee in the United States. He needed to have a single person office at a good New York City location. Additionally, the company did not want to take out a long-term lease. They were still figuring out their US strategy….
Yelp Profiles, Reviews & Advertising: An Interview With Darnell Holloway
Most readers have probably used Yelp to find or pick out a restaurant. Why? The company has more than 90 million customer reviews to help you decide on which places you might like. Reviews are not just for restaurants. Retail shops and home improvement businesses now are significant categories which receive millions of reviews. Getting…
What Should You Look for in a Business Broker? An Interview with Transworld CEO Andrew Cagnetta
Business brokers help current business owners sell their businesses and also help prospective business owners find attractive businesses for sale. Their services include evaluating the business, setting the listing price, advertising the business, screening potential buyers, and working with professionals like lawyers and accountants to complete the sale. While fees vary depending on the broker…
The Value Of Time: An Interview With Bank Of America’s Will Barr
Bank Of America defines small businesses as companies with less than $5 million dollars in annual revenues. They serve approximately 3 million small business customers that have around $80 billion dollars of deposits with Bank Of America. Fit Small Business is a satisfied Bank of America client. We have our business checking and saving accounts…
How to Choose Your Business Checking: An Interview with Quincy Miller, Citizens Bank President of Business Banking
Around a quarter of small business owners don’t have a business checking account, according to a recent Citizens Bank survey of 200 businesses with less than $500,000 in annual revenue. The survey had a number of interesting insights, including the fact that most small business owners (7 of 10) choose to use the same bank…
How to Plan a Successful Grand Opening
A successful grand opening evokes excitement and curiosity and is a great opportunity to showcase your business to potential customers and network with local businesses. In this guide, we cover everything you need to know about planning your grand opening, from budgeting to promotion, invitations and more. Step 1: Set Your Goals Create Awareness. The…