Your customer service representatives are the face and voice of your organization, so it is important to fill your team with people who have the right customer service skills. To help you choose the rockstar candidate that will help your business thrive, it is crucial that you understand the universal soft skills that you need…
About the Author
Mia Brigette
Mia is a business writer, specializing in marketing and productivity, for FitSmallBusiness.com. She is an ex-purchaser who loves closing deals, generating new ideas and sharing positive energy with the people around her.
39 Book Marketing Ideas from the Pros
In recent years, the book industry has evolved tremendously. With the advent of tools that make becoming a self-published author much easier, the already crowded book market has become even more saturated. But do not lose hope! With the right book marketing strategy, your writing career does not have to end in tragedy. Take a…
Top 29 Customer Service Tips From The Pros
Customer service refers to the support given to customers before, during, and after their purchase or transaction with your company. It plays a crucial role in how clients feel about your organization. Good customer service can help you gain lifetime customers. In this modern age when information and negative reviews travel quickly, it is an…
Top 25 Customer Service Training Ideas, Activities, & Games
Regardless of the kind of product or service you offer, or the type of business model that you have, customer service must be at the heart of every organization. Good customer service builds trust and loyalty, plus it gives you a competitive edge and makes you memorable. Every year, forward-looking companies invest a considerable sum…
27 Innovative Website Ideas from Top Web Designers
You have decided that you want to convert your passion, interests and/ or expertise into your very own website. But what type of website should you create? First, you have to reflect on what you can offer the world. What do you have that will provide value and help your website stand out among the…
25 Domain Name Ideas & Helpful Tips
Your domain name is vital to your unique identity as it represents your brand online. Choosing the best website address for your business is a big decision- it impacts your branding, search engine ranking, and social media marketing. Do you need help coming up with the perfect domain name for your business? We asked the…
How to Make Money from Home – 25 Ideas from the Pros
Whether you are an independent contractor, a stay-at-home mom or dad, a student, a part-time worker, or just someone looking for a side hustle, you can make money without leaving the comfort of your home. But which options truly work and how much can you earn from them? We researched and asked the experts for…
