Your customer service representatives are the face and voice of your organization, so it is important to fill your team with people who have the right customer service skills. To help you choose the rockstar candidate that will help your business thrive, it is crucial that you understand the universal soft skills that you need…
About the Author
Mia Brigette
Mia is a business writer, specializing in marketing and productivity, for FitSmallBusiness.com. She is an ex-purchaser who loves closing deals, generating new ideas and sharing positive energy with the people around her.
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Top 29 Customer Service Tips From The Pros
Customer service refers to the support given to customers before, during, and after their purchase or transaction with your company. It plays a crucial role in how clients feel about your organization. Good customer service can help you gain lifetime customers. In this modern age when information and negative reviews travel quickly, it is an…
Top 27 Customer Service Training Ideas, Activities, & Games
Regardless of the kind of product or service you offer, or the type of business model that you have, customer service must be at the heart of every organization. Good customer service builds trust and loyalty, plus it gives you a competitive edge and makes you memorable. Every year, forward-looking companies invest a considerable sum…
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Get Our Best HR Articles Delivered Weekly!
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How to Make Money from Home – 25 Ideas from the Pros
Whether you are an independent contractor, a stay-at-home mom or dad, a student, a part-time worker, or just someone looking for a side hustle, you can make money without leaving the comfort of your home. But which options truly work and how much can you earn from them? We researched and asked the experts for…
