Robert Watts

Free conference call services are a budget-friendly way to host calls with three or more participants. While these services typically are less feature-rich than paid services, there are plenty of free powerful options. We compared a dozen services offering essential group call control tools for free to identify the six best for small business. Top…

Automated attendant phone services are able to greet and route callers to their desired extension, voicemail boxes, and more without human intervention. Advanced features include professionally recording greetings for your attendant. We examined the leading auto-attendant systems on the market and evaluated them based on pricing, features, and customer support channels. Top 6 Auto-attendant Phone…

Voice-over-internet-protocol (VoIP) phone services are internet-based systems that provide cost savings over their traditional landline counterparts. They also offer advanced features like automated attendants and integrations with outside business software. We looked at the best VoIP systems on the market and evaluated them based on pricing and features. Top 6 VoIP Phone Service Providers How…

Voice-over internet-protocol (VoIP) phone services transmit calls over a data network instead of traditional landline-based systems. This provides savings as well as additional features like video calling, call forwarding, and auto-attendants. We looked at the best VoIP services for home office users and evaluated them based on pricing, features, and usability. Top 6 Home Office…

Call center phone services help teams answer, route, and effectively manage the high call volumes that contact centers often face. Other common features include unlimited domestic calling and interactive voice response (IVR) modules. We looked at the best call center systems on the market and compared them based on pricing, features, and usability. Top 6…

Virtual phone systems empower business users to add a business number to their existing landline or mobile phone so that they separate personal and work lines. We looked at the best virtual phone systems on the market and narrowed them down to the best six. We evaluated them based on pricing, features, and usability. Top…

Multi-line phone systems, or desk phones, allow for multiple numbers to be provisioned on a single hardware unit. This streamlines call management and improves communication efforts with internal and external callers. To determine the best solution for small businesses, we assessed the most popular multi-line phones and evaluated them based on the criteria outlined below….