A virtual phone number service routes calls via your internet connection or cellular service to an existing phone line. Although it can’t replace your landline, the best systems provide mobility along with additional call management features, making them a great option for remote teams and small business owners. We examined the plans and feature sets…
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Ooma vs Google Voice: Which Is Better for Your Small Business in 2021?
Ooma and Google Voice use internet-based phone technology to provide business or home phone service. Google Voice is a virtual phone service, which sends calls to your mobile device or desk phone via an existing number. Ooma is a voice-over-internet-protocol (VoIP) solution that can replace your current landline. Both companies offer great call quality, an…
How to Use the RingCentral Chrome Extension in 3 Steps
The RingCentral Chrome extension makes RingCentral features available from right within your Google Chrome browser—no extra apps or tabs necessary. Use the extension to improve efficiency by empowering your agents to dial numbers, send messages, check voicemails, and schedule meetings without ever leaving the web browser. We’ll show you the step-by-step process for downloading and…
A Simple Guide to Auto-Attendant Phone Systems
An auto-attendant phone system is basically a virtual receptionist for your business. It answers calls, learns more about your callers, and routes them directly to the right departments and employees. Auto-attendants don’t replace receptionists—instead, they automate trivial tasks and empower your live operators to focus on more important to-dos. Below, we’ll walk you through everything…
5 Best Free Conference Call Services for 2021
Hosting audio or video calls doesn’t need to be an added expense. Instead, you can opt for free conference call systems, which allow you to connect with hundreds or thousands of people at no cost to your business. However, there can be a trade-off when using free tools, so it’s best to determine your must-have…
5 Best Conference Call Services for 2021
Today, staying connected means using conference call services that provide audio, video, and collaboration capabilities. Conferencing systems offer an array of features and tools, such as document sharing or switching devices mid-call. We reviewed the top platforms and chose five that stand out for user-friendly and feature-rich services while better serving various business use cases….
6 Best VoIP Conference Phone
Modern-day conference rooms are changing. Instead of featuring outdated hardwired technology, businesses are now providing voice-over-internet-protocol (VoIP) conference phones that work over your company’s internet instead of the phone lines. These advanced VoIP conference phones offer advanced features and functionalities, like high-definition (HD) voice and audio, Bluetooth compatibility, and touchscreen interfaces. We found the best…
The 6 Best VoIP Phones of 2021
Every business voice-over-internet-protocol (VoIP) system has two primary components: the VoIP software and the required hardware. You’ll need reliable VoIP phones to function with your VoIP service provider, and we set out to find the best-of-the-best. We looked at today’s most popular phones and evaluated them to determine the best VoIP phones for businesses in…
6 Best Professional Voicemail Greeting Providers for 2021
Professional voicemail greetings are personalized messages that invite callers to leave a message. An effective voicemail greeting can help your small business stand out from competitors while ensuring customers get the information they need. They can also serve to make your company look more established and respectable. We examined the best choices on the market…
How to Set Up a Phone Tree With VoIP
A phone tree is another term used to describe the organization of automated menus offered by most voice-over-internet-protocol (VoIP) systems, which help callers reach their desired departments, extensions, or individuals. Most of today’s leading systems offer tools to build your phone tree through the administrative portal in just a few steps. We go into each…
How Much Does a VoIP Service Cost? It Depends.
In today’s tough economic climate, small businesses have to be careful with every dollar they invest in their tech setup. This is especially true for voice-over-internet-protocol (VoIP) services, which can become very costly depending on the service plans you go with. While basic services can be free for those with basic needs, enterprise plans from…
How to Use RingCentral With Salesforce
is one of the most popular voice-over-internet-protocol (VoIP) systems on the market, and is one of the leaders in the customer relationship management (CRM) space. While they are powerful on their own, they integrate together using the RingCentral for Salesforce app to automate workflows and automatically track caller information through the sales pipeline. That said,…