Voice-over-internet-protocol (VoIP) services provide a number of advantages over their landline-based counterparts. While some offer advanced features like video conferencing and mobile apps, one of the more common benefits is the ability to send and receive faxes. VoIP fax features are also easy to use and represent a cost savings for business owners as they…
About the Author
Robert Watts
Rob Watts is a staff writer at Fit Small Business covering tech and business software. Before joining the team, Rob was an Analyst at REIS and Editor at Keypoint Intelligence. He has written on business tech for outlets like PCMag and has been interviewed by AUTOsist on software trends.
To help power his work, Rob drinks a lot of coffee during the day.
Nextiva vs RingCentral: Which Is Better for Small Businesses?
Nextiva and RingCentral are leading cloud-based business voice-over-internet-protocol (VoIP) providers with innovative services and robust functionality bundled under competitive, budget-friendly prices. However, Nextiva provides more advanced features at lower tiers, while RingCentral’s extensive integrations and robust APIs make more sense for companies looking for the complete communications package. As a result, these platforms go above…
8×8 vs Nextiva: Which Is Better for Small Businesses?
8×8 and Nextiva provide cloud-based voice-over-internet-protocol (VoIP) for businesses of all shapes and sizes, but each tool caters to specific business use cases. For example, 8×8 includes international calling to more countries and contact center capabilities. Nextiva, on the other hand, provides more extensive third-party integrations and more budget-friendly pricing plans. Both solutions are part…
6 Best RingCentral Alternatives in 2021
RingCentral is the leader in voice-over-internet-protocol (VoIP) solutions for companies. Its feature-rich plans come with voicemail-to-text, team messaging, and over 10 call management features. However, some business users may prefer RingCentral alternatives offering lower rates or unlimited international calling. We reviewed RingCentral competitors by looking at top features, mobile app functionality, and customer service options….
6 Best Hosted PBX Providers in 2021
As more businesses shift to remote work, traditional public branch exchange (PBX) systems aren’t as useful. Fortunately, hosted PBX providers give companies flexibility over employee location without sacrificing the call management features you depend on. With voice-over-internet-protocol (VoIP) technology, you can add extensions, phone numbers, and devices with only a couple of clicks. To uncover…
6 Best Call Management Systems for 2021
Call management systems are what businesses use to handle all of their inbound and outbound calls. These systems are typically found as a feature of voice-over-internet-protocol (VoIP)-based services and allow businesses to better control the caller experiences. However, not every solution provides the same level of functionality at an affordable price. Therefore, we looked at…
6 Best VoIP Services for Home Offices in 2021
Voice-over-internet-protocol (VoIP) services empower businesses to ditch traditional legacy landlines and embrace internet-based systems. These new, evolving services offer substantial cost savings as well as advanced features like mobile apps, software integrations, auto-attendants, and video conferencing. However, not every VoIP platform is a good fit for home offices. Some focus on enterprise private branch exchange…
6 Best GoToMeeting Alternatives for 2021
GoToMeeting has become a household video conferencing name for its easy-to-use interface. However, it’s not the right solution for every business due to its lack of advanced features, premium-plan-only functionality, and slightly more expensive price plans. Therefore, we reviewed several competitors and evaluated their offerings based on price, features, scalability, support, and customer reviews. We…
magicJack vs Google Voice: Which Is Better for Small Businesses?
magicJack and Google Voice are two basic voice-over-internet-protocol (VoIP) services that provide fundamental calling and texting communication plans at industry-low prices. Innovations to both platforms have made them bare-bones solutions for small businesses and solopreneurs who want to use a single device with multiple numbers to separate their personal and business calls. Both services deliver…
magicJack vs Ooma: Which Is Better for Your Small Business?
For small businesses needing an inexpensive phone, both magicJack and Ooma come to mind. Each provides voice-over-internet-protocol (VoIP) solutions allowing you to take phone calls from various devices without giving out your personal phone number. You can also choose from residential or business plans. However, magicJack’s business plan offers a lower starting price point, whereas…
6 Best Free Business Phone Number Apps
There are several excellent voice-over-internet-protocol (VoIP) providers offering business phone systems with unlimited calling. But plans get pretty expensive, especially when adding multiple lines or users. However, other options exist, such as low-cost or free business phone number apps. We compared more than a dozen applications offering affordable services as well as free and paid…
A Quick & Simple Guide to HD Voice Calling
High definition (HD) voice calling is a term used to describe a phone technology that reduces background noise while supporting a wider audio band or broader octave scale. This results in crisper, clearer, and more natural sounding calls. While most mobile service carriers offer HD voice calling, it is also a feature of the best…