BambooHR is a cloud-based human resources management software. It offers tools for employee self-onboarding, applicant tracking, HR reporting, and more. We compiled available reviews from around the web and found that BambooHR has mostly positive ratings. We also compared the most popular pricing options for small business owners.
BambooHR Customer Reviews
Ease of Use: Good
Customer Service: Fair
Pricing: Good
Summary of BambooHR Reviews
What BambooHR does well:
Users who gave BambooHR a positive review like the onboarding and offboarding functions. Reviewers said the software makes the process quick and easy.
What BambooHR does not do well:
There weren’t a lot of negative reviews on BambooHR, but some users who shared their cons mentioned that the payroll system and/or the applicant tracking system (ATS) could be improved. They said that payroll isn’t integrated well, and ATS doesn’t work as well as promised.
Most Helpful Positive User Review
A positive reviewer from the site Software Advice said that her job got easier after using BambooHR. With the reminders for onboarding/offboarding, the e-signatures and time off calendar, it has cut her workload in half. She said that the software is easy to use, visually appealing, and exactly what their company needs as they scale past 100 employees.
Most Helpful Negative User Review
A reviewer from G2 Crowd said that the newly-added ATS feature fell short of what they were expecting based on what the BambooHR sales reps promised. She said there are no capabilities to export or run reports on applicant data, which has been a huge disappointment for her team. She mentioned that they are now looking for a stand alone ATS that can cater to their needs.
Other BambooHR Reviews From Users Around the Web
Here are a few other resources for finding helpful BambooHR reviews from customers. We rated the review sites on a scale from poor to excellent based on how trustworthy and useful the reviews seemed.
| Review Website | |||
|---|---|---|---|
| Software Advice | |||
| G2 Crowd | |||
| PCMag | |||
| *Average rating as of date article was written: Oct 6, 2017 | |||
BambooHR Pricing
BambooHR pricing isn’t readily available on their website. According to G2 Crowd, pricing is between $6 and $8 per month (per employee). Users are allowed to cancel their subscription anytime, and a free 7-day trial is also available.
| Price | ||
| Storage Per Employee | ||
| Reports | ||
| Salary and Job History | ||
| Employee Onboarding | ||
| Benefits Tracking | ||
| Mobile | ||
| Third Party Integrations | ||
| Customer Support | ||
Users can submit their details for more custom pricing options. Packages may be created to fit the needs of each company, and pricing may change depending on how many employees will be using the product.
Other features include:
- Applicant tracking system
- Time tracking
- Employee self-onboarding
- Advanced Reporting
- Custom workflows
- E-signatures (for current employees)
- Performance management
Compare BambooHR Competitors
Not sure if BambooHR is the right HR software for your small business? Check out our HR software buyer’s guide comparing three top providers.
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Jarold Mora
Very easy to use from the employee to the manager level. With the use of the application, employees and managers can easily send and approve free time requests from their phone.
Some of the functions are configured within the system that can not be changed, but BambooHR has made several updates in the last two months to incorporate customer comments.
There is a lack of customer service when I have to call and ask questions. Your staff is not as knowledgeable as I would like or expect. I always have my questions or problems solved, but it may take a little time.
Tamara Montal
This software is very useful as a center for anything related to human resources. When you need to know or access something such as benefit information or employee information, Bamboo can provide it to you. Booking free time and free time is easy and allows you to see your history, as well as your next free time.
The ability of other employees within the company to request that you provide comments to them or to someone else. I receive notifications and reminders to complete these reviews periodically and I have no interest in completing them. Although this function is important for many companies, I would like a way to eliminate them.
Bamboo HR is an excellent human resources software. The software is very functional and easy to navigate, as well as very useful to provide a variety of information.
Gonzalo Delgado
We have used their services for a long time and since then we have never stopped doing it because we like their unlimited options and the quality of customer service.
To improve the quality of this application should make some options are more complete, with more tabs to do a job in more detail.
This program has been beneficial for our company and also for our workers because they do a better job without any kind of problem.
Abelardo Jose Gonzalez Soto
We like this software because when we started using it we did not have any kind of problem. Its management makes it easier and more useful for our company because it allows us to perform our tasks very well.
Even so, however, it has some other details such as: improvements for notification alerts, instability when overheating, or some other slow operation.
However, it remains a highly capable software to meet its objectives. A little more information about its technical limits would have been useful.
Jose Ramon Medina Bereciartu
the reports are incredibly easy to access, for our company, BambooHR was by far the best option for us. The best thing about this product is the customization and the ease with which we were able to implement the system.
What I like the least about BambooHR is its customer service and its support team, it usually sends us to certain tutorials with which we have had problems since they generate even more doubts.
I am very happy with the program, I feel that it has brought me closer to my employees and this has contributed to the improvement of our company, I love BambooHR and I always recommend it.