Basecamp is a software that brings multiple tools together so users can manage all their projects and teams in one place. We compiled Basecamp reviews from around the web and found that Basecamp has mostly positive ratings. We also compared the most popular pricing options for small business owners.
Basecamp Customer Reviews
Summary of Basecamp Reviews
What Basecamp does well:
Users who gave Basecamp a positive review liked that it’s a robust project management system with numerous features for organization such as messages, tasks, files, schedules, and more.
What Basecamp does not do well:
There weren’t a lot of negative reviews for Basecamp, but some mentioned that it would be nice for Basecamp to be able to sync with Outlook. Some users also think its search function could be better.
Most Helpful Positive User Review
A positive reviewer from the site G2 Crowd said that he loves how versatile it is. For example, it allows them to store or add information in specific tasks, projects, or sections. This helps his team organize their work flow better. He said the insights they get from the program allows them to constantly review and update their processes, which helps them see where their problems are in terms of accomplishing tasks and projects.
Most Helpful Negative User Review
Another reviewer from G2 Crowd said that it would be great if the calendar can sync or send tasks to an Outlook and/or Google calendar. She said that having to manage tasks in multiple places can be a bit cumbersome.
Other Basecamp Reviews From Users Around the Web
Here are a few other resources for finding helpful Basecamp reviews from customers. We rated the review sites on a scale from poor to excellent based on how trustworthy and useful the reviews seemed.
|*Average rating as of date article was written: Sept 21, 2017|
Basecamp has one flat fee. Users can either pay $99 per month or $999 per year to save 15%. Basecamp is also free for teachers and students, while nonprofits and charities get a 10% discount. There are no limits to the number of users and projects that can be created in the software.
|Price (Billed Monthly)||$99/month|
|Price (Billed Annually)||$999/year|
|Uploads||Up to 2GB/file|
|Third Party Integrations||Zapier, Harvest, SupportBee|
(Full list here.)
|Mobile App||iOS, Android|
|Customer Support||Video tutorials, social media, office hours email and tickets|
Basecamp allows users to collaborate and work all in one space to make progress easier to manage and track. Users can respond to comments and threads via the email notification they get, or they can open Basecamp and reply there.
Though there are no clear limitations to the amount of files a user can upload to Basecamp, there is a 2GB limit to every file upload. Basecamp also integrates with Zapier for more storage availability.
Some of the features in a Basecamp package include:
- Message Board
- Campfire (chat room)
- Docs & Files
- Automatic Check-ins
- Discussion Boards
- Forward E-mails to Basecamp
- Send and Grab Files